Hilton Raleigh North Hills

“Just Ok”

I stayed at the Hilton Raleigh North Hills for the Dolls of the World Expo. I live in Hawaii and staycation at local resorts and hotels on a regular basis. This hotel was ok. The front desk service was less than great. Most of the front desk agents do not seem like they want to be there. Upon check… lisää

I stayed at the Hilton Raleigh North Hills for the Dolls of the World Expo. I live in Hawaii and staycation at local resorts and hotels on a regular basis. This hotel was ok. The front desk service was less than great. Most of the front desk agents do not seem like they want to be there. Upon checkout, the girl gave us attitude when we asked for a printed receipt. Anton, our server at the restaurant in the lobby was great. There was a bunch of us that had drinks and food by the bar area and we all had separate checks. He was friendly and attentive. The room was old and in need of a remodel, but while some of our friends had some issues with cleanliness in their room, our room appeared clean. There was some wallpaper peeling in the corners of a couple of the walls and there was a spot on the ceiling that was bubbling from water damage. The elevators in the hotel were not equipped for the amount of people using them that weekend. At least one, sometimes two of them were not working. One of the elevators even dropped two floors while some of our friends were in them, so we used the stairs a lot (it's tricky to find the stairs, but they're located by the pool area down the hall from the meeting / ballrooms. The lobby was frequently very warm and it felt like the AC was not working properly there. And the ballroom where the doll show took place was extremely hot and uncomfortable. While there were a lot of people walking around, it was just unreasonably hot. I'd give the hotel a 2.5 / 5. I still had fun at the show with my friends, so it was fine, just nothing to write home about.

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