Hilton Garden Inn Raleigh Capital Blvd I-540

“Great Staff!!”

Had a pleasant 2 week stay at this hotel. Staff were amazing, particularly Gabriella! She always went above and beyond at the front desk. She was super polite and was always eager to help! Breakfast was really good and Martha’s biscuits were also fire!!

“$$150 service charge on my checking account-Customer Service did not inform me of this”

The customer service person at the desk did not inform me that there is a $150 service hold charge that will show up on my checking account. I always get a copy of my receipt when I leave. And there were no other charges on my receipt. But when I returned home and looked at my checking account it... lisää

The customer service person at the desk did not inform me that there is a $150 service hold charge that will show up on my checking account. I always get a copy of my receipt when I leave. And there were no other charges on my receipt. But when I returned home and looked at my checking account it was there. The fee was charged and then taken off of course. But common courtesy would have been to inform me of this charge showing up on my checking account. I called and the guy.(didn't get his name..should have). But he said that it always shows up and I told him it doesn't. Because I've stayed at the Hilton for years and have not seen it.

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“People people”

Staff polite, friendly and helpful. Ms Gabriela, Ms Krystina and Ms Marta are stellar! ..................................... .................................................................... ect ect ect.......... I would not choose this location but for them