Hampton Inn Pigeon Forge

“Impressed with Devon”

Had a wonderful time at the Hampton Inn Pidgeon Forge. It is a beautiful hotel with an indoor, outdoor, splash pool and whirlpool. Our room was clean and well appointed. What made the stay fabulous was Devon at the front desk. Devon was pleasant and welcoming. I was very impressed with how we… lisää

Had a wonderful time at the Hampton Inn Pidgeon Forge. It is a beautiful hotel with an indoor, outdoor, splash pool and whirlpool. Our room was clean and well appointed. What made the stay fabulous was Devon at the front desk. Devon was pleasant and welcoming. I was very impressed with how well he handled a difficult guest and this is what would make me come back again. Thank you Devon!

vähemmän

“Great vacation stay!”

nice clean hotel, friendly staff, also pool area was fine, workout room was fine and breakfast was also good. We were on a family vacation with 2 older children in a room close by ours. Convenient location to everything. Special thanks to Shari at front desk.

“Great Staff, Quiet, clean”

My wife and I stayed here for two nights. We checked in on the Hilton app, requested our digital key, and when we arrived, we were able to go straight to our room without visiting the front desk. Our room was very clean, what you’d expect from a Hampton In . After check in I received a text … lisää

My wife and I stayed here for two nights. We checked in on the Hilton app, requested our digital key, and when we arrived, we were able to go straight to our room without visiting the front desk. Our room was very clean, what you’d expect from a Hampton In . After check in I received a text from Shari (front desk) making sure our room was satisfactory! We checked in on a Friday night, it was very crowded, however, you would not have known it because it was quiet. I would definitely stay here again! Out back is a large seating area with rockers and other chairs. Also a nice fire place out back as well near the pool. There is an outdoor pool and hot tub, and also an indoor pool as well. There is a large breakfast area that seats plenty!

vähemmän

“Hilton Honers member review 2 star”

I stay here last year and again this year i was hoping that something might have change but they have stay the same ...Housekeeping is every three days so that means no rooms are being clean just every three days ....No lundary is being done no clean sheets no clean towles no trash being taking … lisää

I stay here last year and again this year i was hoping that something might have change but they have stay the same ...Housekeeping is every three days so that means no rooms are being clean just every three days ....No lundary is being done no clean sheets no clean towles no trash being taking up its every three days ... My last stay last year the bed was firm like laying on a concrete slab hard.. i ask the front desk about the bed because in my other stays at other hampton inn there beds were ok like medium not to firm not to soft .. they are still the same concrete soft ... if you have back problems hip problems then these beds are no good at all .. i'm so disappointed at the state of this hampton inn like what happen to thebasic fundamentals of this hotel standards.. because they are not here at all yes the front desk was nice and helpfull at times but they have no answer at all just they make a note of it and pass it along ... in atourist towns like pigeon forge you figure that the fundamentals of a hotel would be there ... is it because no one wonts to work a job ? is it becuase of the ownership just dont give a dam as long its making some profit ... i used to really like coming to this hotel but i might have to try somewhere else but the location makes it a prime place to be but the overrall basic fundamentals is just not there wifi sucks i paid for premium wifi service ..i stay on the 5th floor i had just one bar i talk to front desk they said they let there wifi person know about it ,,It never change its was horrible the whole time i had to end up using my phone as a wifi hotspot ....I wish the Hilton company send some inspectors or someone that is in brand quality control and standards visit the hotel... the outside and grounds are great but as for rooms and services are below standards of what a hampton inn once was and most are in other places...

vähemmän