Holiday Inn Express & Suites Ft. Washington - Philadelphia, An Ihg Hotel

“Comfortable and clean.”

I have visited this hotel several times. My stays have been for about 4 nights every time. The staff is always professional and accommodating. I feel confident that my personal items in the room are safe when I go out. This last visit, I arrived early. I was told they would do their best to get me … lisää

I have visited this hotel several times. My stays have been for about 4 nights every time. The staff is always professional and accommodating. I feel confident that my personal items in the room are safe when I go out. This last visit, I arrived early. I was told they would do their best to get me a room early or they could hold my luggage. I chose to wait and have a cup of tea. The room was prepared before I finished my cup of tea. I have seen the breakfast staff, on more than one occasion, help guests with mobility concerns get breakfast to their table. The common areas are pleasant and clean. The rooms are clean. There is adequate parking, although it does fill before the evening is late. Oh, and course the beds are very comfortable and the water is nice and hot. 😊

vähemmän

“Just needed a place to sleep”

Was greeted by an exceptional pleasant young lady. Whom thanked me for bring a member. As the evening approached and the temperatures were dropping I tried to turn the heat on in my room to no avail. I spoke with the frint desk whom called maintenance. Ceasar and myself tried to get it going but we… lisää

Was greeted by an exceptional pleasant young lady. Whom thanked me for bring a member. As the evening approached and the temperatures were dropping I tried to turn the heat on in my room to no avail. I spoke with the frint desk whom called maintenance. Ceasar and myself tried to get it going but we were unable to do so. The front desk profusely apologized ( not necessary) and upgraded my room and immediately ( seamlessly ) move me to a king suite. The next morning I went to breakfast at 6:30 and enjoyed some excellent pancakes and bacon. The breakfast crew was also very polite and helpful. I’m not a fan of the blue pullout couch materials as it’s a bit scratchy, but the material one one couch didn’t ruin my stay at all. A five as deserved by the staff!!!!!! Vinny

vähemmän

“Nice modern and clean hotel.”

This hotel is very nice. It has a beautiful lobby and a pretty good breakfast that’s included as well. The room was a bit of a disappointment, but not because it wasn’t clean… It was spotless. The heating and air-conditioning system seemed very antiquated and noisy and I had a hard time going betwe… lisää

This hotel is very nice. It has a beautiful lobby and a pretty good breakfast that’s included as well. The room was a bit of a disappointment, but not because it wasn’t clean… It was spotless. The heating and air-conditioning system seemed very antiquated and noisy and I had a hard time going between freezing and hot. The hotel has obviously been remodeled, but the room still has pretty old sink handles. And the Heating And AC was older. But it’s a nice hotel and I would stay again.

vähemmän

“Very nice”

Room was nice and clean. Bed was comfortable and the pillows weren’t too soft. And, we were able to check in almost three hours early since our room was ready. Staff was good and the breakfast was fantastic! Will definitely stay here again in the future.