Homewood Suites Palm Desert

“A Fine Hotel”

A Fine Hotel in Need of Some Care. We have stayed hear a number of times and have always found it a great stay, This time it was very crowded and the front desk staff was a bit overwhelmed with check ins, however they handled them with calm and professionally. The hotel was very clean and the ... lisää

A Fine Hotel in Need of Some Care. We have stayed hear a number of times and have always found it a great stay, This time it was very crowded and the front desk staff was a bit overwhelmed with check ins, however they handled them with calm and professionally. The hotel was very clean and the pat king ample to handle everyone with easy access to your room. The rooms, however we're in need a some care, especially the furnishings. They were really beginning to show their ware and tear. With that said, the rooms were clean and comfortable. The beds and linens perfect. Breakfast was abundant in choices and staff kept it clean and items full. I always enjoy Hilton Hotels and they rarely disappoint, other than the shabby furnishing this Hotel lived up to expectations. A recommended stopover on your travels.

vähemmän

“Helpful staff”

If it wasn't for the professional, patient, and kind demeanor of Melissa, front desk, this would have been much lower stars. We specifically requested for a ADA room for my elderly parents, come to find out that the room we got had no railings at all. She worked with us so diligently, and it w... lisää

If it wasn't for the professional, patient, and kind demeanor of Melissa, front desk, this would have been much lower stars. We specifically requested for a ADA room for my elderly parents, come to find out that the room we got had no railings at all. She worked with us so diligently, and it was a very busy evening many ppl checking in. She was so helpful, trying to accomdate us to our needs and also serve the others checking in. We got the room we needed, and thank you to her for providing great customer service!

vähemmän

“Good Location! Gorgeous Town! Average Hotel!”

Location is good. Town is gorgeous! Room was a one bedroom plus kitchen. The full size fridge with freezer is totally awesome! Had cold drinks with ice packs on the way in there, refroze the packs over night and the continued travelling the following day. Bed was a little noisy and carpets/dec... lisää

Location is good. Town is gorgeous! Room was a one bedroom plus kitchen. The full size fridge with freezer is totally awesome! Had cold drinks with ice packs on the way in there, refroze the packs over night and the continued travelling the following day. Bed was a little noisy and carpets/decor is dated. Place is clean though and served it purpose. Breakfast was included and it was horrible! I asked for skim milk for my cereal and was given a LOUD HARD NO! There are a few covered parking spaces although all the parking is outdoors and it was very HOT! 120F plus!!! Hotel is very close to Acrisure Arena! All in all, I would stay there again if I was passing through Palm Desert again.

vähemmän

“Vanilla”

It’s not a place to get excited about, but it does the job. Close to boring strip mall amenities. A little tired inside. Could definitely do with some new carpet. Check in was a bit slow and the lobby area felt more like a hospital. The air con is so loud it will wake you up. A lot of noise from ... lisää

It’s not a place to get excited about, but it does the job. Close to boring strip mall amenities. A little tired inside. Could definitely do with some new carpet. Check in was a bit slow and the lobby area felt more like a hospital. The air con is so loud it will wake you up. A lot of noise from the adjoining room. All that said, the sleep was good. Feels more like a $100 than $200 experience.

vähemmän