Holiday Inn Hotel & Suites Overland Park - Convention Center, An Ihg Hotel

“Rizza is amazing”

Rizza is an amazing person. She has a non-stop smile and an infectious positive attitude. My 7 yo flooded our bathroom because we had a handicapped shower with a handheld shower head and no borders or step to contain the water. The water soaked the bathroom floor and the towels. Rizza was so u… lisää

Rizza is an amazing person. She has a non-stop smile and an infectious positive attitude. My 7 yo flooded our bathroom because we had a handicapped shower with a handheld shower head and no borders or step to contain the water. The water soaked the bathroom floor and the towels. Rizza was so understanding, helpful, and kind. I was embarrassed but she took care of the mess. Also, the hotel was fully booked with a lot of soccer teams and she smiled all evening with an attitude of how can I help you. Thank you for not shaming us.

vähemmän

“Great stay for family”

A great stay and friendly staff! We stayed for 4 nights in May 2023. The entire hotel is freshly renovated. The rooms are spacious and big. We had a 1-bedroom suite. The beds are very comfortable!! And the microwave and fridge were very convenient. The pool was spacious and clean as was the exercis… lisää

A great stay and friendly staff! We stayed for 4 nights in May 2023. The entire hotel is freshly renovated. The rooms are spacious and big. We had a 1-bedroom suite. The beds are very comfortable!! And the microwave and fridge were very convenient. The pool was spacious and clean as was the exercise room. I would add cleaning wipes for equipment in the fitness room. The breakfast buffet is wonderful!!! Highly recommend this hotel. Very clean and family friendly!

vähemmän

“Enjoyable experience. Would definitely stay again.”

Recent surgery scheduled for the University of Kansas Health System at 10730 Nall Avenue. I wanted my husband to have a comfortable, clean and easily accessible place to sleep, and that provided a hot breakfast buffet every morning. He stayed at this hotel from April 16 to April 19. Because of my s… lisää

Recent surgery scheduled for the University of Kansas Health System at 10730 Nall Avenue. I wanted my husband to have a comfortable, clean and easily accessible place to sleep, and that provided a hot breakfast buffet every morning. He stayed at this hotel from April 16 to April 19. Because of my surgery and the number of overnight stays, we received a discount on the room. The breakfast buffet costs $9.95 p/p. My husband rated it as excellent ~ no complaints at all. Scambled eggs, fried potatoes with sausage gravy, bacon, a muffin and coffee. Many food options were available including cereals, pastries, biscuits and gravy. We were also pleasatly surprised that the hotel offers a dinner menu begining at 5pm. Price of the entrees was reasonable. The dining room tables in the bar area were clean and ports for charging electronics were on or near the tables. Check-in was quick and efficient. They had all of our information ready to go. Our room was very nice. The bed was very comfortable with lots of pillows. Everything was in working order. Lots of electrical outlets and charging outlets for our electronics. The bathroom was very clean. Shampoo, conditioner and body wash was provided in large containers on the bathtub wall. Nice water flow. I have no complaints on the room. It was very nice. We would stay here again. Location is easy access on and off from I435 which is a heavy trafficed area. My husband had only a single complaint ~ There was no TV station guide available in the room. The "guide" on the TV remote control didn't work. We were able to find the channel for the TV guide, but it was cumbersome to use. A sheet of TV channels would have been nice to have. We have been using a competitor business for hotel stays for the past 20 years. We noticed that the quality, cleanliness and customer service has declined in the competitors hotel offereings. IHG has definintely won my future business. This was a great experience for us.

vähemmän

“Nice stay”

Our room was great and enough room for all 5 of us to be in. We stayed there because it was next to the Children's Mercy Hospital and my grandkid had to be on an 8 hour cleanse before their procedure. We really liked our stay and the grandkids even enjoyed the pool. They had drinks and snacks in th… lisää

Our room was great and enough room for all 5 of us to be in. We stayed there because it was next to the Children's Mercy Hospital and my grandkid had to be on an 8 hour cleanse before their procedure. We really liked our stay and the grandkids even enjoyed the pool. They had drinks and snacks in the evenings but we didn't partake. In order to get breakfast you had to pay $12.95 plus tax per person which I thought was a bit much but my daughter thought it was okay. I even had to pay that for my grandkid! The beds were comfortable and we asked for extra pillows and received them. There was extra coffee and tea in the lobby along with fruity water to drink. No daily newspaper. They did have an exercise room available for 24 hours.

vähemmän