Hilton Garden Inn Overland Park

“Great room. Some breakfast issues.”

We arrived late at night and had checked in on-line. The gentleman at the desk where we got extra door cards was efficient but not friendly. I had to ask for Diamond member water. Lobby very nuce. The room was great. Easy to control the air, nice refrigerator and the beds very comfortable. ... lisää

We arrived late at night and had checked in on-line. The gentleman at the desk where we got extra door cards was efficient but not friendly. I had to ask for Diamond member water. Lobby very nuce. The room was great. Easy to control the air, nice refrigerator and the beds very comfortable. Shower had good flow with plenty of hot water. Breakfast we were the only ones there at 9am. Had to ask for fresh hot food (the eggs and hash browns did not look edible) and the desk clerk had to find hot water/tea bags with china cups. We ended up using the expresso machine to get the hot water. If I had not called when I made the reservation and asked about breakfast I would not have known we could I order an omlette as part of breakfast. The cook was very nice but spoke little to no english except words related to food. The dining room attendant apparently was a no show so the cook was trying to do everything. No juice was out but when I asked he brought two big glasses of OJ. Bless him for trying to do double duty. The desk clerk had to ask about placing breakfast on our bill. He was able to give us the Diamond food credit after we asked. Apparently a computer glitch. We would stay here again perhaps on our way back west.

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“A Good Short Stay”

I was diverted to this nice Hilton property after another Hilton at Lawrence caused issues with my Diamond membership. The reception staff here are pleasant, helpful and on the mark. My room was what I would expect from and HGI and breakfast was adequate( though menu options would have been nicer... lisää

I was diverted to this nice Hilton property after another Hilton at Lawrence caused issues with my Diamond membership. The reception staff here are pleasant, helpful and on the mark. My room was what I would expect from and HGI and breakfast was adequate( though menu options would have been nicer). It has a very convenient location to I 435 and the business sectors at Overland Park. I would say it is perhaps time for some decor updates but all was clean and maintained.

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