Courtyard By Marriott Kansas City Overland Park Metcalf

“Newly renovated, small bathroom, lovely courtyard, great staff”

Background - we stayed here with a soccer team for a tournament at the Overland Park Sport Complex. This hotel was still under construction but only in the very front (that I could tell) so you had to go in a side door to get to the lobby - not a big deal. Pros: ~ The lobby was nice, severa... lisää

Background - we stayed here with a soccer team for a tournament at the Overland Park Sport Complex. This hotel was still under construction but only in the very front (that I could tell) so you had to go in a side door to get to the lobby - not a big deal. Pros: ~ The lobby was nice, several tables to sit at and a number of tables with couches, TVs and outlets for groups to gather or somewhere to sit to get things done. ~ The rooms appear newly renovated and are in great shape and super clean. ~ The courtyard area was very nice, many places to sit in the shade and sun and a fire table for chilly evenings. ~ The staff was very, very good. Reception was very kind and quick. Our team stayed there and we made a bit of a mess in the lobby area doing an activity and I asked for a carpet sweeper to clean up and they insisted they'd call someone to take care of it, which was really nice. ~ Fitness room had two ellipticals and two treadmills and a Peloton bike and free weights. Bottle filler and small towels there. Cons: ~ The room (two queens) was small for four people - was fine for a weekend for storage but the bathroom vanity area was very small and shared space with the closet so it got very crowded in there if more than one person was trying to use the sink, get ready or get something from the closet. The bathroom/closet setup would be find for one person staying there or two people who aren't trying to get ready at the same time. ~ We were on the first floor facing the parking lot and although there was a full window that appeared to be a glass sliding door, it did not open. (Would have been very convenient for unloading car and for stepping outside for fresh air. Other rooms above and those that faced the courtyard could exit the room to a patio or balcony.) ~ You could hear EVERYTHING in the hallways and in the hallway could easily hear conversations going on in the room. ~ There is NO POOL at this hotel. Our team isn't allowed to swim during tournaments but the siblings along for the ride would enjoy it! The location is nice in that it is near many, many things, however everything requires a car - there is nothing (stores or restaurants) that are in walking distance. There is a "bistro" that serves coffee (Starbucks?) in the mornings and they displayed bottles of liquor but I never saw it open in the two nights we stayed there. (Guessing it was open, I just was not there at the right time - but the point is that if you're not on that schedule you won't be able to get anything.)

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“Ok but not exceptional”

Had a room on 3rd floor. Can’t understand why a person with a dog was placed on this floor and not lower. Heard barking early in the morning. Walls are thin as could hear coughing next door. Side entrance was supposed to work with our key but didn’t after 11pm. Wasn’t told that. Room was clean... lisää

Had a room on 3rd floor. Can’t understand why a person with a dog was placed on this floor and not lower. Heard barking early in the morning. Walls are thin as could hear coughing next door. Side entrance was supposed to work with our key but didn’t after 11pm. Wasn’t told that. Room was clean and showers good.

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“6am fire alarms, let's charge for coffee. ”

Stayed here for a family gathering. The fire alarms began blaring at 6am, due to an electrical outage for several blocks. With the alarms blaring, lights flashing, no electricity and wandering thru the stairwells to the lobby, several in our party were charged for coffee! I was not, but another l... lisää

Stayed here for a family gathering. The fire alarms began blaring at 6am, due to an electrical outage for several blocks. With the alarms blaring, lights flashing, no electricity and wandering thru the stairwells to the lobby, several in our party were charged for coffee! I was not, but another lady next to me was charged for hot tea. For the price of a few tea bags, a couple of bags of coffee, the hotel could have earned some loyalty, bit chose to instead charge some people for coffee. This hotel is modern and updated in the lobby, kind of super 8 in the hallways and rooms. Beds were comfy, room seemed clean (the carpets were a bit sketchy) and the staff at the desk were great trying to keep everyone informed.

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“Good location, friendly staff, mediocre rooms”

I booked a stay here as my usual Marriott property, The Marriott Overland Park was booked. This place is more reasonable but also lacking in many of the amenities of a full-fledged Marriott. The staff is friendly and helpful. The breakfast, though not complimentary is freshly prepared and of g... lisää

I booked a stay here as my usual Marriott property, The Marriott Overland Park was booked. This place is more reasonable but also lacking in many of the amenities of a full-fledged Marriott. The staff is friendly and helpful. The breakfast, though not complimentary is freshly prepared and of good quality. Location is convenient. The rooms are mediocre and a bit shop worn. I was irritated that the housekeeper did not make up my room during my stay. I no longer consider the COVID pandemic as an excuse for this lack of common service. Toiletry amenities are stingy to say the least. and not even a complimentary bottle of water, nor complimentary coffee in the cafe

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