Hampton Inn & Suites West Little Rock

“One of the better Hampton Inns”

We enjoyed our stay. The price was fair. Breakfast was delicious and very well-managed by two attendants. My only wish would be for a floor lamp in the room. Without it the room is very dark after sunset, like a cave..

“It was OK enough”

I made reservations online and stayed overnight 1/25-1/26. The app had a problem issuing me a digital key, and said to stop by the front desk to check in. There was construction work being done in the lobby, and the front door was blocked off. There was plenty of signage directing me to go to t... lisää

I made reservations online and stayed overnight 1/25-1/26. The app had a problem issuing me a digital key, and said to stop by the front desk to check in. There was construction work being done in the lobby, and the front door was blocked off. There was plenty of signage directing me to go to the side of the building. I was met with a sign saying the employee had stepped away from the desk to serve other customers and would be back shortly. I was absolutely exhausted from being at the nearby hospital with a family who was having surgery, and all I wanted to do was get in my room. I tried calling the local phone number to see if there was anyone else available to come to the desk, but I got routed into a recorded menu. The employee was able to check me in very quickly once he returned to the desk. I was disappointed to learn that there are no vending machines available, and the little market area where you can buy snacks and travel essentials was blocked off due to construction. It would have been nice to hear, "We can still sell you something from there," but that wasn't the case. By all means, stop by a store or gas station before you get here if you want any snacks, drinks, tv dinners, or medicine. The room was clean enough, the bed was comfortable enough, and I was able to adjust the thermostat to a comfortable temperature. The shower had a wonderful adjustable shower head. Travelers should know however that Hampton no longer uses Neutrogena-branded single-user toiletries. Instead, there were pump bottles of the wall with Zero-branded lotion, body wash, and shampoo. There was no conditioner or makeup remover towelette available. Again, if these are things you use on a regular basis, or if you concerned about the products inside the pump bottles being tampered with, you're better off going shopping before you get here. I was just honestly underwhelmed with my stay. It was good enough to crash for a good night's sleep away from the hospital...and that's about it.

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