Springhill Suites Marriott Norfolk Old Dominion University

“One day trip”

Spent one day here for a business trip in August 2024. Pretty clean and quiet. The staff seemed very nice and accommodating. Parking is located across the street in the parking garage for $10. My AC made a bunch of noises at night but it didn’t bother me and I was tired. Overall not a bad place.

“Quick overnight stay”

Visited the Springhill Suites in Norfolk for an overnight stay as I was in town to go see the Matt Rife show. This location is right in the heart of ODU and about 10-12 minutes from downtown Norfolk. It’s in walking distance of a variety of restaurants. I requested early check in at 2pm as I was go… lisää

Visited the Springhill Suites in Norfolk for an overnight stay as I was in town to go see the Matt Rife show. This location is right in the heart of ODU and about 10-12 minutes from downtown Norfolk. It’s in walking distance of a variety of restaurants. I requested early check in at 2pm as I was going to be arriving early. When I arrived around 2:15, room wasn’t ready but they gave a parking pass and recommendations on where to eat. When we got back from lunch, the room was ready. First note - hotel elevator moves superrrrrr slow. Lol just a random observation but I was like geeze! I always request high floor and near elevator and they applied both of those requests. Our room was very clean and smelled great. The carpet was worn out but not a big deal for an overnight stay. We checked out at 5:30 am. I did use points for this stay but I couldn’t imagine paying $180+ (I’m used to employee rates). Didn’t get to try

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“Wellness visit”

Carpet floors in room a little worn, the bed bottom bed skirt was stained on both beds, upon entering washing my hands the sink filled with water and took more than five minutes to drain and notified front desk and was told they would send maintenance but unsure if they came because issue was still… lisää

Carpet floors in room a little worn, the bed bottom bed skirt was stained on both beds, upon entering washing my hands the sink filled with water and took more than five minutes to drain and notified front desk and was told they would send maintenance but unsure if they came because issue was still not resolved. Also informed staff of bugs(like little beetles of such) on bed when checked in and staff response at front desk was oh ok more rushed off. I feel as a marriott member my special requests are never met with them anymore. Location was fine.

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“Please fix your mobility rooms! ”

First, the good: helpful staff, great location. Pleasant accommodation. Then, the bad for those who need mobility accessible rooms. The toilets are too low! Had to use the one on the ground floor, which was perfect. So, why aren't the ones in the individual rooms the same? Deal breaker! If they f… lisää

First, the good: helpful staff, great location. Pleasant accommodation. Then, the bad for those who need mobility accessible rooms. The toilets are too low! Had to use the one on the ground floor, which was perfect. So, why aren't the ones in the individual rooms the same? Deal breaker! If they fix this, I'd love to stay again. Otherwise, impossible!

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