Aloft Silicon Valley

“A clean, modern hotel but understaffed with limited service.”

My room was spacious and comfortable. However, housekeeping was sporadic and unreliable. Food was good when available, but it never started at the advertised time. At best it was 5 minutes late. At worst, the chef didn't show up that morning and I went to McDonalds. You need a car to stay here, b... lisää

My room was spacious and comfortable. However, housekeeping was sporadic and unreliable. Food was good when available, but it never started at the advertised time. At best it was 5 minutes late. At worst, the chef didn't show up that morning and I went to McDonalds. You need a car to stay here, but parking costs extra. There are no services in the immediate vicinity. There are shopping centers a few miles away.

vähemmän

“Dated and dirty hotel”

The rooms are dated and don’t feel very clean. There is carpet in the rooms and it has stains all over. The bathrooms have awful lighting, the caulking and paint are messy, and the grout is filthy. The blinds in the room are ripped all over. There are poles from the old curtains still up that nob... lisää

The rooms are dated and don’t feel very clean. There is carpet in the rooms and it has stains all over. The bathrooms have awful lighting, the caulking and paint are messy, and the grout is filthy. The blinds in the room are ripped all over. There are poles from the old curtains still up that nobody has removed. The view from the 2nd floor internal rooms are off the roof. The windows have streaks all over them. The bathtub had long hair strands all over it when I checked in, so thinking someone cleaned the rest of the room but no the bathtub. The topping on the cake was I had takeout food that I put in the fridge for a few days and was planning to take home, only to discover when I went to leave that the fridge doesn’t even work so now all my food is spoiled. The bar and staff were the only good things. I would not stay here again due to the room conditions.

vähemmän

“Could be a lot better”

I booked a suite here for a few day stay. Hotel was responsive through the Marriott app since my flight was cancelled, they said it was no problem to check in a day later, which was nice. The front desk was pretty quick on check in, which was great since I was tired from a transpac flight. No men... lisää

I booked a suite here for a few day stay. Hotel was responsive through the Marriott app since my flight was cancelled, they said it was no problem to check in a day later, which was nice. The front desk was pretty quick on check in, which was great since I was tired from a transpac flight. No mention of titanium status but at least I was asked what I would like for my benefit. I chose the points. A negative since my last stay a few years ago, they now charge for parking and told me to display a parking permit on my dash overnight. The location is in a safe area, very easy to get to from SFO. Easy access to freeways, some restaurants, gas stations, and convenience stores not too far away. The room definitely has seen better days. The black out shades were functional, but the privacy curtains were not present. The rail for them was still there on both windows, but the curtains were just not there. The bed was comfortable and the living area was fine in the suite. There was also a small kitchenette which was nice. Housekeeping needed to be requested at check in. The staff was nice during my stay. This could be a really great hotel if it was just better maintained. Either way, it's better than staying in Oakland. For the price, I can't complain too much - the value is definitely there but things have definitely slipped. Hopefully they improve in the future, a little refresh would make it one of the better valued hotels in the area when it comes to Marriott properties.

vähemmän

“Neither here nor there”

It wasn't the best nor the worst place I've stayed. Our room was decent beds are good and so are pillows but short on amenities. We were on a scavenger hunt for extra roll of tp. We had one delivered by a robot. Wake up call never came into room good thing I had alarm set on my phone!!!