Renaissance Montgomery Hotel & Spa At The Convention Center

“Spectacular Service”

I just want you to say the service here is TOP TIER The valet team really knows how to create an everlasting first impression. I have never been graced with such tremendous service. Upon my arrival this lovely gentleman DeAondre greeted me handed me a rose. That made a wonderful first impressi... lisää

I just want you to say the service here is TOP TIER The valet team really knows how to create an everlasting first impression. I have never been graced with such tremendous service. Upon my arrival this lovely gentleman DeAondre greeted me handed me a rose. That made a wonderful first impression to this lovely hotel full of beautiful spirited people and it honestly made me feel right at home. To see the team randomly hand out roses to ladies was a heartwarming sight. This is a great way to welcoming guest and I love it and I’m sure the others did too.

vähemmän

“Superb transport of aircrew to the airport”

Paul was on time, courteous, and polite to my air crew from Envoy on 10 June 2024 at 645 pm taking us the the Montgomery Airport from the Renaissance Hotel in town. Not all Hotel van drivers and scheduled transport services are this attentive to business professionals.

“Paul is the man”

Paul the driver of the Renaissance was awesome! Totally appreciate his attention to detail and love of stick shift cars. Thank you so much for all your efforts and the safe driving through the streets and highways of Montgomery. We appreciate all

“Pool Closed and Watered Down Drinks”

We have stayed at the Renaissance Montgomery Hotel & Spa at the Convention Center several times over the years. My husband is a Diamond Member with Hilton but we always choose to stay at the Renaissance (non Hilton property) because we love the roof top pool. We were disappointed at check in to ... lisää

We have stayed at the Renaissance Montgomery Hotel & Spa at the Convention Center several times over the years. My husband is a Diamond Member with Hilton but we always choose to stay at the Renaissance (non Hilton property) because we love the roof top pool. We were disappointed at check in to find out the pool was closed. There was no notification on the website the pool was closed. Our son was very disappointed. We were there on a Sunday night so opted to have dinner in the hotel restaurant. The bartender was very nice. Our son wanted the fried chicken. The bartender did say that she made better fried chicken and would recommend getting something different on the menu but he ordered it anyway. For $30, it was absolutely not worth it. It was one very small piece of chicken, cold macaroni and cheese and no cornbread although it was listed as included on the menu. I asked about the small piece of chicken and was told the kitchen had already shut down the fryer and that it would take 20 minutes to heat back up. My husband had cold chicken wings. The food temps really need to be checked. The bartender absolutely watered the drinks down, we watched her make several. My husband ordered a gin martini up. At no point should a soda gun be used but she did. I had a Tito's and soda, no garnish but she squeezed lime juice from a bottle in it. As I said we have stayed at this hotel several times. Had this been our first visit, would not return. The positives: very nice gym on the top floor that overlooks the city. Rooms are spacious and very clean.

vähemmän