Hilton Garden Inn Montgomery East

“Matthew is a gem!”

Matthew at the front desk was amazing and so professional! The a/c in my room was very loud. I told Matthew about it and he switched my room immediately with a smile. He was so nice every time I saw him in the lobby. The other employees always smiled and said hello. I always choose Hilton when I... lisää

Matthew at the front desk was amazing and so professional! The a/c in my room was very loud. I told Matthew about it and he switched my room immediately with a smile. He was so nice every time I saw him in the lobby. The other employees always smiled and said hello. I always choose Hilton when I travel because the room is always clean and the beds and bedding are so comfy! Thanks Hilton!

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“Convenient to everything and great staff”

Stayed here for the weekend. I had an event to attend downtown, and this hotel is an easy drive to downtown. In fact, just about everything you need is within minutes from this hotel: groceries, drug store, good restaurants, the interstate are all close by. Everyone I encountered there was helpfu... lisää

Stayed here for the weekend. I had an event to attend downtown, and this hotel is an easy drive to downtown. In fact, just about everything you need is within minutes from this hotel: groceries, drug store, good restaurants, the interstate are all close by. Everyone I encountered there was helpful and polite. Big thanks to Matthew Conrad at the front desk for helping me out when I accidentally erased my key and forgot to bring utensils back to the room for dinner! Hotel is clean and has a newer look to it, rooms are great. I did not use the restaurant or bar but both looked good to me.

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““Breakfast Postponed””

This hotel and the Homewood Suites are tucked into an office park with is convenient to highways and restaurants The front desk staff was friendly and made a great suggestion for restaurants nearby. As a Hilton Diamond member I was upgraded to a suite with a couch. The hotel was clean with a spac... lisää

This hotel and the Homewood Suites are tucked into an office park with is convenient to highways and restaurants The front desk staff was friendly and made a great suggestion for restaurants nearby. As a Hilton Diamond member I was upgraded to a suite with a couch. The hotel was clean with a spacious beautiful lobby. There is free parking. My only complaint was breakfast. At 5:50am there was a sign stating “ Breakfast postponed due to personnel issues” By 6:15 there was bagels, juice, toast. There was cereal but no bowls. By 6:50 the coffee was empty.. One reason I booked this hotel was to have a hot breakfast. The hotel was not very busy on this weekday morning. One employee should have been able to keep a continental breakfast stocked. Breakfast was my only complaint

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“Not Up to Hilton Standards”

My wife and I stayed in this hotel one night while in Montgomery. It is in a convenient location near the highway and has numerous restaurants within a short drive. So why the lower rating? First, we were not impressed with the overall cleanliness of the hotel. This included the room (where ther... lisää

My wife and I stayed in this hotel one night while in Montgomery. It is in a convenient location near the highway and has numerous restaurants within a short drive. So why the lower rating? First, we were not impressed with the overall cleanliness of the hotel. This included the room (where there were crumbs on the nightstand) and public areas (floor of the elevator not cleaned during our entire stay). Second, although the hotel is “non-smoking,” they allow smoking in many areas. When we tried to sit out near the pool, there were smokers stinking the place up. When we went across the lobby to sit outside on tables/chairs near the restaurant, what do you know? More smokers! In other words, if you are a non-smoker, don’t expect to enjoy the outside areas. Lastly, when we went down to breakfast around 8:30 am, there was no one there! We started helping ourselves to the breakfast buffet (which was out of many items). Finally, after 10 minutes, my wife had to go to the main reception desk and ask if there was anyone working the buffet. The receptionist has to go find someone who finally came out. She said that there was an event going on that morning and that was why she wasn’t there and why the buffet wasn’t stocked (no bowls, no food items, etc.). Overall, we were not impressed with this HGI and most likely would not stay here again while in the Montgomery area.

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