Embassy Suites Montgomery Conference Center

“Hats off to Charlie!”

Stayed in Embassy Suites, Montgomery with a tour group. Our experience at the hotel went well, but I especially want to call attention to an employee named Charlie who went above and beyond to make our stay better. I desperately needed to wash some clothing in the laundry area upstairs but the ho… lisää

Stayed in Embassy Suites, Montgomery with a tour group. Our experience at the hotel went well, but I especially want to call attention to an employee named Charlie who went above and beyond to make our stay better. I desperately needed to wash some clothing in the laundry area upstairs but the hotel was out of detergent. I mentioned this to Charlie, who then went out to his car, brought us some detergent he'd had in the trunk, and allowed us to use as much as we needed. Thank you so much, Charlie!

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“Very average Embassy Suites”

This is an older Embassy Suites. The staff at checkin was pleasant and nice. The atrium looks nice. The rooms are old and dated. Also it was the end of summer and it was really warm outside. The AC in the room had trouble keeping up and so it wasn't real fun to sleep in a hot room as it faced the e… lisää

This is an older Embassy Suites. The staff at checkin was pleasant and nice. The atrium looks nice. The rooms are old and dated. Also it was the end of summer and it was really warm outside. The AC in the room had trouble keeping up and so it wasn't real fun to sleep in a hot room as it faced the east as the sun was coming up. Breakfast was fine and was up to the normal Embassy Suites standard, although it took the staff a bit to restock things on the buffet. Was curious was there wasn't any gravy for the biscuits, I mean Montgomery is in the deep south I figured that's a must. Would probably not stay here if I was paying, again the staff was perfectly nice, but the rooms were tired. Parking was ok for the most part, but Saturday night there wasn't any and I had to park in the last spot in the service entrance lot of the hotel. Was really irritating not being able to enter the hotel with my room key from the back of the hotel or the side of the hotel, so I had to walk all the way around to the front.

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“Rooms are lacking in places”

Stayed for one night as part of an organised tour, initial impressions were good until I looked closer with smoke detectors no longer working & stuffed in a drawer, 2 people staying but only 1 cup, vents filthy, Air con really noisy, if I was in the area again I wouldn’t think about staying here, a… lisää

Stayed for one night as part of an organised tour, initial impressions were good until I looked closer with smoke detectors no longer working & stuffed in a drawer, 2 people staying but only 1 cup, vents filthy, Air con really noisy, if I was in the area again I wouldn’t think about staying here, although the complimentary breakfast was both a bonus & plentiful as well as being very tasty!

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