Courtyard By Marriott Boston Andover

“Dirty Room”

We stayed for two nights. The staff was friendly. The rooms were as expected for a Courtyard. Our toilet was filthy upon checking into our room. It clearly wasn’t cleaned properly. The shower also had pink mold growing in the crevices (my guess is that the cleaning staff does a mediocre job clean... lisää

We stayed for two nights. The staff was friendly. The rooms were as expected for a Courtyard. Our toilet was filthy upon checking into our room. It clearly wasn’t cleaned properly. The shower also had pink mold growing in the crevices (my guess is that the cleaning staff does a mediocre job cleaning the bathrooms). I wouldn’t stay there again.

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“Not all positive, but not all negative.”

On the plus side, the hotel is well kept looking and the room I stayed in was nice. The staff was polite and accommodating. My number one complaint was a matter of poor timing on my part as to when I was staying there. I had a three night stay, and two out of three nights it was impossible to ... lisää

On the plus side, the hotel is well kept looking and the room I stayed in was nice. The staff was polite and accommodating. My number one complaint was a matter of poor timing on my part as to when I was staying there. I had a three night stay, and two out of three nights it was impossible to enjoy a meal in the bistro. One night a huge bus load of young basketball players arrived and the Bistro was so loud it sounded like I was in the Boston Garden. The second night there were younger kids yelling a screaming in the lower section where the fireplaces are located. It was shocking that parents would allow their kids to conduct themselves as if they were on a playground while adults like myself were trying to eat and enjoy a glass of wine. So, for two nights in a row I had to take my meal to my room. The poor guys tending the bar and waiting on tables apologized and said they had spoken to the kids, but it did not do any good. I think someone on staff should be given the authority to deal more firmly with a situation of that kind. I was paying over a thousand dollars for those amenities and it ruined by out of control and unsupervised children.

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