Hampton Inn Melbourne

“Not your fathers Hampton Inn”

One night stop off I 95. Greeted by nice and personable receptionist. I believe her name was Noi? 5 stars for her. She greeted us with a smile and even made a fresh pot of coffee and baked cookies on our arrival. Got us the extra pillows we asked for. Now for the 3 stars. The hotel and room looke… lisää

One night stop off I 95. Greeted by nice and personable receptionist. I believe her name was Noi? 5 stars for her. She greeted us with a smile and even made a fresh pot of coffee and baked cookies on our arrival. Got us the extra pillows we asked for. Now for the 3 stars. The hotel and room looked aged. The TV had vertical lines on the TV screen and the tub floor had a strange black color to it (see photos). The bed was hard and the shower pressure wasn’t strong. On the plus side, breakfast was yummy.

vähemmän

“Nothing special other than the staff”

The front desk staff, in particular Paulette, went out of their way and deserve special recognition for their work and efforts. Excellent communication and customer service! The hotel itself is showing its age. Attention to detail would help. Hair conditioner was mounted next to the bathroom si… lisää

The front desk staff, in particular Paulette, went out of their way and deserve special recognition for their work and efforts. Excellent communication and customer service! The hotel itself is showing its age. Attention to detail would help. Hair conditioner was mounted next to the bathroom sink instead of lotion. The insert on the bathroom door was missing. Towel edges were frayed. Bed sheets were ill fitting. We were a little nervous of the area when we pulled in. The hotel itself is towards the end of a dead end, across from a lot that appears to store RV’s , cars and trucks….in a rather industrial area right off the interstate. We did not have any problems though. The location also lent itself to being very close to multiple eateries and a Publix. Not too far away. We were suprised to find a chaise lounge instead of a couch in our room, so the seating was limited in the room also. The breakfast was mundane. All three days it was cheese omelets, sausage and the last day potatoes were added. Oatmeal and waffles were always available. No fresh cut fruit but apples and sometimes bananas. The computer is located in the small breakfast eating area. It did not work for the three days we were here, we were told they were waiting for the contractor to come in and see what was wrong. We used the fitness room… there is a treadmill, exercise, bike, elliptical, weights, and a peloton. It was very stuffy in there, I was told they turn down the air when it gets cool at night, and sometimes forgot to turn it back on in there. Upon request, it was turned on and fine.

vähemmän

“Not The Best Hampton Inn”

This was our last stop on an East Coast drive from Nova Scotia back to our home in South Florida. Upon arrival, we were greeted by two front desk staff who were friendly, professional and made our check-in seamless and quick. Upon arrival in our room, we immediately noticed a very musty smell and t… lisää

This was our last stop on an East Coast drive from Nova Scotia back to our home in South Florida. Upon arrival, we were greeted by two front desk staff who were friendly, professional and made our check-in seamless and quick. Upon arrival in our room, we immediately noticed a very musty smell and the stale air was quite warm. We turned on the air conditioner and figured the musty smell would subside soon there after. After about 1/2 hour, with the temperature now comfortable, I decided to take a nap. I took off my shoes and immediately my socks were wet. The entire carpet area along the outside wall and surrounding the bed was soaking wet (hence the musty odor). I promptly went downstairs to tell the front desk staff. They apologized and immediately switched us to a different room. Our new room was fine (not as nice/updated as other Hampton Inns), but sadly, this experience did set a negative tone for our visit. The included buffet breakfast was decent and the coffee was good. The hotel is conveniently located just off I-95. There is a gas station and a Denny's practically adjacent to the hotel. We typically look to book at Hampton Inn hotels, but this one was did not live up to our prior expectations.

vähemmän