Springhill Suites By Marriott Mcallen Convention Center

“Springhill Suites is a good Marriott brand and this is a pretty good Springhill Suites”

Being an Ambassador-level member with Marriott, we have stayed at a few Springhill Suites across the U.S. This is a pretty good one. We were there for about 3 weeks during the summer, when the weather is extremely hot. We had heard on TV about the issues relating to the U.S. southern border wi… lisää

Being an Ambassador-level member with Marriott, we have stayed at a few Springhill Suites across the U.S. This is a pretty good one. We were there for about 3 weeks during the summer, when the weather is extremely hot. We had heard on TV about the issues relating to the U.S. southern border with Mexico, and that those concerns were getting relatively bad. However, during our entire stay, we did notice any negative effect on our stay at the hotel. We did meet some of our fellow guests who were U.S. government employees (e.g., U.S. Customs workers) stationed at the border, and they relayed stories of what was going on, but the hotel was overall friendly, safe, and quiet. Our room was clean, a typical Springhill Suites arrangement with microwave, small refrigerator, and a small desk. The cleaning staff did a good job and the staff at the front desk were helpful. There is a free shuttle that picked us up from the airport and, also, took us to nearby stores (and, then, picked us up later). The business center is small but OK. We enjoyed using the indoor swimming pool. Breakfast could have been better. It seems as if Springhill Suites is moving away from a full hot breakfast, such as eggs and hash brown potatoes, which we had found at other Springhill Suites. However, this hotel did have some hot food to eat, as well as yoghurt and fresh fruit. As we were there for a while, we got to meet Mr. Esparza, the General Manager, who was friendly and helpful. This was a nice stay with fairly friendly staff.

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“An OK stay”

The room was spacious. The layout was odd- toilet and sink were in different rooms separated by the closet in the middle. The toilet room smelled terribly of urine, there was gunk in the sliding door track, and I found a hair stuck to the sink in there. I found trash on the carpet, attaching pic as… lisää

The room was spacious. The layout was odd- toilet and sink were in different rooms separated by the closet in the middle. The toilet room smelled terribly of urine, there was gunk in the sliding door track, and I found a hair stuck to the sink in there. I found trash on the carpet, attaching pic as well. The refrigerator was definitely not cold enough so I had to throw my leftovers and snacks away. Stripped the beds and didn’t find any stains, a plus! The gym was small but had a handful of cardio machines and free weights. I didn’t shower in the room due to cleanliness concerns. Finally, I needed to iron a shirt and discovered the iron was shedding black flakes before I actually pressed it against my white shirt (thank god). All in all, not the worst place I’ve stayed but I’ve definitely had better.

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“Average Marriott Property”

Check in was fast, but no recognition of elite status, in fact, clerk was not really friendly at all. Breakfast selections could be better. Even with $30 in vouchers, I would not eat there again. The breakfast sandwich was just so-so. Be prepared to spend $4 to $5 for a cup of coffee. Clean rooms… lisää

Check in was fast, but no recognition of elite status, in fact, clerk was not really friendly at all. Breakfast selections could be better. Even with $30 in vouchers, I would not eat there again. The breakfast sandwich was just so-so. Be prepared to spend $4 to $5 for a cup of coffee. Clean rooms, coffee maker with powdered creamer, bed was terrible, had to flip it. overall a nice room. Posted by an Ambassador Elite guest. Folio 56106

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