Intercontinental Saint Paul Riverfront, An Ihg Hotel

“Excellent”

Very clean room and bathroom. Bed is so comfy. Excellent service. We will definitely come back to stay here if we visit MN next time

“Views and Location”

Location: If you need to be in downtown St. Paul for some reason (wedding, convention, conference), this location is walkable to several nice restaurants and the XCel energy center / museums. The street in front of the hotel is reasonably busy and feels safe enough. Downtown St. Paul overall is a... lisää

Location: If you need to be in downtown St. Paul for some reason (wedding, convention, conference), this location is walkable to several nice restaurants and the XCel energy center / museums. The street in front of the hotel is reasonably busy and feels safe enough. Downtown St. Paul overall is a bit of a ghost town and can feel a little creepy; it's hard to imagine people coming as a simple tourist without the draw of a wedding, convention, conference, or sports event. Hotel: Nice modern lobby. Feels busy even at night due to the valets and the front desk is staffed. One elevator is currently down for renovations but the other two move fast and it did not significantly negatively impact my stay. Wifi was annoying and spotty, but it did eventually work fine and I was able to stream Netflix. Nice coffee bar in the hotel. Service: Excellent service. Friendly front desk. Texts about how my stay was going were helpful. Room: Probably the most major fixable negatives. Rooms are worn with mildly cracked paint and faded curtains. Windows could use a bit of cleaning. Overall the rooms were clean and serviceable, but definitely could use an upgrade. Bathrooms are modern. The open shower concept is not my preference, but if you aim the shower head towards the drain, it does not flood the bathroom. Views are exceptional for the area. Overall: For the location, this hotel is reasonably priced and ensures a comfortable stay with beautiful views. Rooms could use an upgrade and modernization.

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“short on personnel ?”

The hotel is not living up to the high rating. Acceptable at levels of 3.5 to 4 stars. The room housekeeping service was spotty; they did not replenish coffee supplies, for example. The restaurant service is slow; food is average at best. On the good side: the view from my room over the river wa... lisää

The hotel is not living up to the high rating. Acceptable at levels of 3.5 to 4 stars. The room housekeeping service was spotty; they did not replenish coffee supplies, for example. The restaurant service is slow; food is average at best. On the good side: the view from my room over the river was amazing.

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