Holiday Inn St. Paul Downtown, An Ihg Hotel

“Convenient location, that’s about it”

Fast overnight stay for a concert at the Xcel event center. Convenient location for that; parking is connected, although it’s not super obvious and you drive right by it then have to circle around. Yes it’s a HI express and you don’t necessarily expect much, but good grief this hotel needs to b... lisää

Fast overnight stay for a concert at the Xcel event center. Convenient location for that; parking is connected, although it’s not super obvious and you drive right by it then have to circle around. Yes it’s a HI express and you don’t necessarily expect much, but good grief this hotel needs to be updated and cleaned. Front desk area is small with two stained chairs. Rooms are small, which was fine for our stay but you open the door and walk right into a bed (two queens, not sure about the king rooms). Drapes were stained and old. Bathroom is fine but still had garbage remnants in the corner and the top shelf with the hair dryer hadn’t been dusted in some time. I’m not saying that’s every room, but someone got lazy in this one. Anytime you see posts on social media about certain things that aren’t usually cleaned in hotel rooms (remotes, glasses, hair dryer), you should assume that to be true. Fine otherwise. No safe in the room. Beds are firm if you like that, like sleeping directly on the ground. Pillows are nice. Didn’t see the pool. Staff was very friendly. Wild Bill’s (bar/restaurant in the lobby). It’s nice to have something right there but once the event lets out and everyone goes to the bar, you’ll hear it all unless you’re in a higher room. We were on the 3rd floor and heard all the street level crowd noise - talking, yelling, and some d*psh*t at the bar on a bullhorn screaming at everyone. Not the hotel’s fault at all, but not easy to sleep through. TLDR; needs updated and cleaning. Higher rooms for no crowd noise. Beds are hard.

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“Basic accomodations downtown near the concert venue”

This hotel is downtown, literally across the street from the Excel Center concert venue. There are a few OK restaurants nearby that obviously serve the crowds going to this venue. There's no breakfast but there's a sports bar downstairs that supposedly had breakfast. Didn't try it. This is a ba... lisää

This hotel is downtown, literally across the street from the Excel Center concert venue. There are a few OK restaurants nearby that obviously serve the crowds going to this venue. There's no breakfast but there's a sports bar downstairs that supposedly had breakfast. Didn't try it. This is a basic Holiday Inn. Stayed in 2 different rooms over a week. One was cramped, the other spacious. Both had extreme A/C that was hard to regulate. The rooms are nothing special, but good. Two things are very inconvenient: 1.) The parking is at a "ramp" right next door, which is convenient, and included, but it's not managed but the hotel. You need to scan in and out every time. Which is not. It's kind of dark and creepy and there are occasional homeless people hanging around outside. 2.) This area of downtown St. Paul is kind of a no man's land. There is no grocery store or convenience store nearby if you need snacks or tylenols or something. The closest thing is a dirty "convenience store" in a gas station a few blocks away. I drove literally miles in three directions and that's all I could find. There are 3 other hotels in a one block radius and none of them has even a gift shop where you could get such things. Someone could make a killing opening a clean well-stocked store nearby. The last morning we were there all of the elevators failed. Of course we were in a hurry to get to the airport. The phone in the room didn't work, so I had to call the front desk on my cell and get someone to come up and then fix the elevators. Stressful and weird.

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“Mixed reviews”

My first visit to this specific hotel. It will be a mixed review, but I want to first focus on the interior of the hotel. We checked in around 4:30pm, so it was the evening shift for staff. The staff is OUTSTANDING. They were eager to do anything to make our visit pleasant and make us feel secure... lisää

My first visit to this specific hotel. It will be a mixed review, but I want to first focus on the interior of the hotel. We checked in around 4:30pm, so it was the evening shift for staff. The staff is OUTSTANDING. They were eager to do anything to make our visit pleasant and make us feel secure, even to the point of walking us to our car if we desired. Our room was ready and it was clean with both a microwave and refrig. There is a restaurant bar attached (they do not own) but was very inviting. We went in to look around but had already made other plans. When we arrived at the hotel, if was difficult to know where the primary entrance is to register. We pulled in to what is the front entrance (RIGHT OFF AN INTERSECTION-VERY BUSY STREET WITH BOTH CARS AND PEDESTRIANS) only to find they keep the doors locked 24/7. We turned into what I would call an alley and entered from behind. There were limited parking spaces available in that area but there was a secure parking ramp (they do not own) available for a charge and we chose to park there. I am going to sum this up by saying, the hotel is nice. The area where the hotel is located does not seem safe or desirable. I did not expect this considering where it is located in St. Paul.

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