Hilton Garden Inn Lynchburg

“Redeemed our faith in Hilton”

Just when we were ready to give up on Hilton after past two less than stellar stays, we stumbled across this property and it was wonderful!! From the minute we walked in the door. We felt welcomed and the staff we’re all very, very nice.! Room was super large, very clean and quiet -another great th… lisää

Just when we were ready to give up on Hilton after past two less than stellar stays, we stumbled across this property and it was wonderful!! From the minute we walked in the door. We felt welcomed and the staff we’re all very, very nice.! Room was super large, very clean and quiet -another great thing about this property. It is literally surrounded by all kinds of dozens of restaurants and shopping many within walking distance.-would definitely stay here again and will highly recommend this property

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“Comfortable and quiet....a cut above!”

Really nice hotel with made to order breakfast. Super clean and desk staff friendlist I have encountered in a long time! The room was very comfortable and location couldn't be beat...close to variety of restaurants and shopping as well as the university. Would stay here again in a heartbeat!

“Not a Good Night”

Not thanked for being a member. Water is a ridiculous $2.00 a bottle. Room 203,street side. Door very heavy and hard to hold open to get luggage cart in. Cart is very small. VERY few USB ports. No extra blanket as requested. Internet speed measured a slow, about 9.6 mbps each way. No night l… lisää

Not thanked for being a member. Water is a ridiculous $2.00 a bottle. Room 203,street side. Door very heavy and hard to hold open to get luggage cart in. Cart is very small. VERY few USB ports. No extra blanket as requested. Internet speed measured a slow, about 9.6 mbps each way. No night light in bathroom, so used ours. Poor light in bathroom. Toilet handle had to be held down to flush. Only hot water in sink, no cold water. Had to brush teeth using hot water. Sliding doors to closet off the tracks. Only way to stop bright light into room from parking lot would be to use duct tape around the edges of the blinds. We both had a poor night's sleep. Breakfast at hotel, for which we had paid extra was a problem regarding meal, finally straightened out. They thought we were with some sports group when we checked in.

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“Management and Staffing Issues”

I’ve stayed here often when visiting Lynchburg and it had always been a great hotel, but there were some real management and staffing issues during my last visit. It didn’t meet the Hilton standard. First, I checked in online and said I would arrive at 4 pm. I arrived at 4:30 but had to wait anothe… lisää

I’ve stayed here often when visiting Lynchburg and it had always been a great hotel, but there were some real management and staffing issues during my last visit. It didn’t meet the Hilton standard. First, I checked in online and said I would arrive at 4 pm. I arrived at 4:30 but had to wait another hour because the cleaning crew was short staffed. The lobby was hot due to broken A/C so it wasn’t a comfortable wait. Second, the room, hallways, and elevator had plenty of wear and tear damage. Third, the breakfast options have changed for the worse. The $10 continental breakfast was almost entirely composed of prepackaged foods and the dining room had only one server, making it much worse than the free breakfast at a Hampton Inn. In the future, I would recommend staying at one of the other hotels in town.

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