Hardman House Inn & Suites

“Friendly staff and centrally located”

The staff was super friendly, especially Carla. She was always quick to help with all our needs and friendly. She genuinely seemed happy every time we saw her. The hotel was in a perfect location for the Nevada Day Parade and made it very convenient to watch the parade and have access to our room a… lisää

The staff was super friendly, especially Carla. She was always quick to help with all our needs and friendly. She genuinely seemed happy every time we saw her. The hotel was in a perfect location for the Nevada Day Parade and made it very convenient to watch the parade and have access to our room and bathroom. If you get there early enough, there’s plenty of parking in the lot. Otherwise there is street parking available if you get in late like we did on our second night. If you think it might be too cold for you to sit out on the street or you didn’t get your chairs out early enough get room 222 and you can watch it out your window. The only problem we had was the bed. The mattress definitely needs replacement. It was just too worn out on the edges and you are in a hole so my back was killing me when I woke up.

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“Two stays very different experience”

After my last stay, I can understand the mixed reviews. I stayed here two consecutive weekends with very different experiences. The first weekend I stayed in room 115 and had a wonderful experience. The room was clean and fresh and the service was outstanding. After such a great experience, I convi… lisää

After my last stay, I can understand the mixed reviews. I stayed here two consecutive weekends with very different experiences. The first weekend I stayed in room 115 and had a wonderful experience. The room was clean and fresh and the service was outstanding. After such a great experience, I convinced my partner to give it a try. I booked directly with the hotel so I could express my pleasure and get on their preferred customer list (which apparently isn’t a real thing). I paid more for the room than the previous weekend but was agreeable since I was looking forward to another nice stay. The same room wasn’t available and was assured room 218 was equally nice. After a pleasant check-in we headed up the elevator to the 2nd floor and it was like being in a far different hotel. The hallway carpet was torn, filthy and covered with large patches. Room 218 was nothing like my previous room. The carpet was disgusting, the furnishings looked something you would find in a cheap hotel and the light/fan combo in the bathroom sounded like a jet engine. Totally unacceptable. The front desk clerk was very polite and offered to exchange our room for another on the 3rd floor. It was similar to the room on my previous stay but the mattress and bedding weren’t as nice. Based on the last experience, we won’t likely stay here again.

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