Best Western Plus Vineyard Inn

“Great”

My stay was overall the best experience i had here the front desk service was excellent the receptionist Zeonna was very respectful and very well mannered she answere any question i had during my stay i highly reccommend this hotel for any future visitors

“Very good experience”

I’ve never felt so welcomed and at home at a hotel until my recent stay here! Your front desk staff (name started with z) was such a delight !! My plane landed early and I knew it was a long shot to check in before 1pm but I tried anyways . When I got there she stated there was a room available and… lisää

I’ve never felt so welcomed and at home at a hotel until my recent stay here! Your front desk staff (name started with z) was such a delight !! My plane landed early and I knew it was a long shot to check in before 1pm but I tried anyways . When I got there she stated there was a room available and clean but only best western rewards members were eligible for early check in and she was able to sign me up right there on the spot and get me into my room ! She was awesome. Hotel looked newly remodeled nice clean room , ac worked great. And with the California heat I enjoyed swimming in the pool and laying on the lounge chairs in the gated pool area! I would definitely recommend! I thought it was going to be noisy since I was on the freeway side but I heard nothing and slept like a baby !

vähemmän

“Awesome worker”

The worker Zeonna was a nice respectful person. She understood my needs for a disable room. I hope that if and when I go back she will be the one working the desk area again. She is a hard working girl………………………………………………………::::::::::::::::..

“Great staff, poorly designed rooms”

All of the staff were friendly and accommodating. Diana and Lupe greeted us in the morning, they were very welcoming and pleasant. Diana made an exceptional breakfast with a wide variety of things to choose from. Unfortunately the room setup doesn't work well at all. The refrigerator and microwave … lisää

All of the staff were friendly and accommodating. Diana and Lupe greeted us in the morning, they were very welcoming and pleasant. Diana made an exceptional breakfast with a wide variety of things to choose from. Unfortunately the room setup doesn't work well at all. The refrigerator and microwave are located at the entry of the room making it extremely inefficient. It's nowhere near where we're sitting to enjoy our food and drinks, absolutely makes no sense at all. Also, there's no place to put our luggage, not even a cubby where the nightstand used to be. There is no closet, instead there's a rack located in the center of the room right next to the TV. Also the TV doesn't rotate, it sits directly in front of the bed, thus making it difficult to watch from the sitting area of the room. It would be great if the rooms would be arranged to be more efficient and accommodating for the guests.

vähemmän