La Quinta Inn & Suites By Wyndham St. Augustine

“Pleasant experience - safety”

We had a very pleasant experience, the front desk staff were very friendly and helpful, we found the room very clean. What we liked most is the fact that it is in a safe area and one feels safe inside the hotel. Overall we were very pleased and will be back soon. Thank you.

“Excellent Stay for Great Value”

This was a great hotel. I’m so used to the low standards set by Wyndham that I had minimal expectations. However, I was shocked to see that this hotel did not align to most Wyndham properties… The checkin was friendly, the lobby and grounds were in a good, welcoming condition. The room was clean an… lisää

This was a great hotel. I’m so used to the low standards set by Wyndham that I had minimal expectations. However, I was shocked to see that this hotel did not align to most Wyndham properties… The checkin was friendly, the lobby and grounds were in a good, welcoming condition. The room was clean and well equipped. There were zero negative issues with this property. There were people partying in the room next to us (I saw when we passed by), but the walls were thick enough that we couldn’t hear a thing in our room. I appreciate this property having such a good quality. I will likely stay there again, whenever I pass through the area and would recommend it to anyone. Thank you La Quinta!

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“Guests with pets have more rights than other guests.”

We made a reservation online and asked to stay on the top floor so that we would not be near pets as this is a pet-friendly hotel. We like to stay at La Quinta’s as they are usually quiet and the beds are comfortable. They did comply and put us on the top floor, however there was a family on that… lisää

We made a reservation online and asked to stay on the top floor so that we would not be near pets as this is a pet-friendly hotel. We like to stay at La Quinta’s as they are usually quiet and the beds are comfortable. They did comply and put us on the top floor, however there was a family on that floor with 3 dogs in their room. We complained to the front desk and were told they were full that night and when that happens they allow pets on floors other than the designated area (first floor) and in rooms that are not designated for pets (which to me means they don’t care about guests with allergies). The clerk said “they are clear down the hall from you.” These were not well behaved, quiet dogs. When with the owners, they were barking and when the owners weren’t present, they barked even more. At 6:30am the owners went to breakfast and left the dogs in the room, so they of course were barking and disturbing other guests. If putting pets on other floors in non pet designated rooms is now La Quinta/Wyndham’s policy, we will not be staying at La Quinta again. This was the second time in a week that we had this problem in a La Quinta while traveling.

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