Trump International Beach Resort Miami

“Pettymys hienostohotelliin”

Varasin yöpymisemme Ctrip/Booking kautta. Varauksen vahvistuksessa ilmoitettiin että maksu sisältää verot ja muut maksut. Uloskirjauksessa meiltä perittiin kuitenkin kahden yön yöpymisen perusteella Resort Fee $ 65.20. Eivät luopuneet maksun perimisestä näyttäessäni alkuperäistä kuittia varauksesta… lisää

Varasin yöpymisemme Ctrip/Booking kautta. Varauksen vahvistuksessa ilmoitettiin että maksu sisältää verot ja muut maksut. Uloskirjauksessa meiltä perittiin kuitenkin kahden yön yöpymisen perusteella Resort Fee $ 65.20. Eivät luopuneet maksun perimisestä näyttäessäni alkuperäistä kuittia varauksesta. Vero on kuulemma osana palveluista.. Isompi uima-allas oli remontissa. Ei uimakäytössä. Lokkeja oli molemmissa altaissa peseytymässä. Hygienia?

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“Sad, but true. November 2024”

Sad experience compared to renting from VRBO in January 2024 at same resort. This time we thought renting directly from resort we’d have a treat. Disappointingly untrue. Resort room needed lots of repair. Broken tile, ripped carpet, deformed lamp shade, overhead lights not working, toilet kept plug… lisää

Sad experience compared to renting from VRBO in January 2024 at same resort. This time we thought renting directly from resort we’d have a treat. Disappointingly untrue. Resort room needed lots of repair. Broken tile, ripped carpet, deformed lamp shade, overhead lights not working, toilet kept plugging, tv was not working correctly, pillows hard as rocks, sofa aged, stains on throw rug, pool water cold as heater was not working, and elevator from pool to beach broken. Upon checking out we were told renovations were starting and they’ll be as brilliant as the new pricing. If going for comfort and what you’d expect o receive from the price keep looking. If you’re going for service they excel, other than the front desk. I truly wish I had a much memorable experience to share.

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“Bad shower”

The shower in room 1409 was extremely weak, incompatible with the price charged at the hotel. ............................................................................................................................

“Second Time is not a Charm”

This was not our first time at this beautiful hotel. However, I felt like the quality of the room had declined. We had an ocean view suite in which the wallpaper was peeling in the bathroom. You could clearly see the seams where repairs were attempted in the shape of a triangle behind the toilet an… lisää

This was not our first time at this beautiful hotel. However, I felt like the quality of the room had declined. We had an ocean view suite in which the wallpaper was peeling in the bathroom. You could clearly see the seams where repairs were attempted in the shape of a triangle behind the toilet and rectangle on the wall next to the shower. The towel rack outside the shower was very loose on one side. There was no hairdryer in the room-I checked every drawer and closet since there were no shelves in the bathroom. After requesting one, the first one received seemed brand new but did not/would not work from any outlet in the room and, once turned on the switch was stuck and couldn’t be turned off. There were no “Do Not Disturb” signs to be had. We like to use these so that our room isn’t disturbed until we want service, about every 2 days. But our room was serviced every day, even after we told the housekeeper no service when she asked us. And she moved all of my toiletries that I had neatly arranged on the right side of the counter over to the left side. She wrapped up the replaced hairdryer and hid it behind the shaving mirror. I can see them remaking the bed and emptying the trash but personal items should be left undisturbed. And their Italian restaurant was only open for breakfast until 11am. So it was either be happy with Japanese or pool bar food or Uber to one of the local restaurants every night. Finally, we ran into a problem with our TV remote and called the front desk. When 90 minutes had gone by, we called the front desk again to cancel as it was getting late. We were assured someone would check the remote the next day. Later that night, we were woken by a knock on the door. It was maintenence presumably about the remote. He knocked 2 more times but we didn’t get up to answer. Nobody came the next day but the issue seemed to resolve itself so we let it be. Suffice to say, I was disappointed as past stays had been a true 5 star experience. We will be thinking twice before going back, even if the price is lower than other local 5 star hotels.

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