Intercontinental At Doral Miami, An Ihg Hotel

“Lynette - a shining star!!!!!”

We have just spent two nights here after a Transatlantic cruise on Virgin’s Resilient Lady. The outstanding element of our stay was Lynette on Front Desk. Her service, friendliness, advice and overall interaction with us was exemplary. She’s an amazing asset to the hotel and can completely underst… lisää

We have just spent two nights here after a Transatlantic cruise on Virgin’s Resilient Lady. The outstanding element of our stay was Lynette on Front Desk. Her service, friendliness, advice and overall interaction with us was exemplary. She’s an amazing asset to the hotel and can completely understand why she is one of the main faces of the hotel, at Front Desk. Thank you Lynette for making our stay exceptional!!

vähemmän

“Great front desk”

Great place to in the airport area with lot of dining and shopping near by. The front desk was great. There was some water in the restroom and when checked, they immediately changed the room and offered complimentary breakfast for the inconvenience. Really appreciate the gesture.

“Wonderful 2-night stay!”

I’ve been to this hotel before, but only for an evening event, so this was my first time staying overnight — albeit also for a work event being hosted at the hotel. - Super lovely and helpful staff (big shoutout to Jessica who was fantastic when I checked in); I felt very welcomed upon arrival and… lisää

I’ve been to this hotel before, but only for an evening event, so this was my first time staying overnight — albeit also for a work event being hosted at the hotel. - Super lovely and helpful staff (big shoutout to Jessica who was fantastic when I checked in); I felt very welcomed upon arrival and was grateful there was a room ready when I checked in early; Jessica also explained to me the difference between a few different rooms and let me pick “the best one” (awww!) - Room was large and bright (fantastic lighting!) and had everything I needed - I slept wonderfully — it was quiet and cosy … but the bed and pillows were far too soft for my liking - Sadly, the shower was never more than luke warm - My room was a tad dusty — cleanliness could definitely be improved - No microwave in the room or for general guest use, though I was grateful when I asked at reception about using a microwave and housekeeping brought one up to my room to use for the duration of my stay (thank you!)

vähemmän

“fabulous Stay”

Overall, a nice stay! Lynnette Montero ( guest experience supervisor) was very attempt & super friendly- She made our stay very pleasant. In my opinion, she should be a manager. Thank you for your kindness during our stay before our trip back to London. Im sure you will remember my earring coa… lisää

Overall, a nice stay! Lynnette Montero ( guest experience supervisor) was very attempt & super friendly- She made our stay very pleasant. In my opinion, she should be a manager. Thank you for your kindness during our stay before our trip back to London. Im sure you will remember my earring coat hanger! All the best Francisco

vähemmän