Hilton President Kansas City

“Nice older hotel”

An older property that’s nicely located. The bar had a historic charm. The front desk staff and housekeeping were friendly and quick to help. The room, while clean, was okay. The biggest frustration was the morning breakfast buffet. We waited for a bit for someone to seat us, but on a holiday I und… lisää

An older property that’s nicely located. The bar had a historic charm. The front desk staff and housekeeping were friendly and quick to help. The room, while clean, was okay. The biggest frustration was the morning breakfast buffet. We waited for a bit for someone to seat us, but on a holiday I understand a smaller staff. When seated we were sent to enjoy the buffet. Nearly all of the selections were empty. The host had just looked at the buffet and checked them before coming to seat us! If he had told us the selections were low and being refilled we would have understood. But to look at them, then seat us and tell us to help ourselves to the buffet was extremely poor service!

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“Mixed bag”

Beautiful location for a family wedding, unique building, and love the history. BUT the housekeeping is horrible. We requested that our room to be cleaned 3 days in a row. Our room was only cleaned once we got the manager involved and even then, we had to contact him twice. Stains on the furnitur… lisää

Beautiful location for a family wedding, unique building, and love the history. BUT the housekeeping is horrible. We requested that our room to be cleaned 3 days in a row. Our room was only cleaned once we got the manager involved and even then, we had to contact him twice. Stains on the furniture, broken toilet and never refilled the toilet paper. Definitely not up to Hilton standards! With so many other options in the city, I suggest you shop around!

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“Not ideal for guests with young children”

I was here with my daughter, to babysit my toddler grandson while she attended a conference. The lobby is beautiful, and the rooms are nice enough. However, in order to have a mini fridge in the room (for storing breast milk) it had to be requested, and there was no microwave for reheating food. Th… lisää

I was here with my daughter, to babysit my toddler grandson while she attended a conference. The lobby is beautiful, and the rooms are nice enough. However, in order to have a mini fridge in the room (for storing breast milk) it had to be requested, and there was no microwave for reheating food. The television has no streaming services, and it appears that they have disabled the HDMI ports, as I couldn’t get my fire stick to connect. The door to the ice machine requires a hotel key to get in, and the parking is decidedly inconvenient for having to pay $30 per day (valet is $45). If all you plan on using the room for is sleeping, you should be fine. I travel a lot for work and have titanium status with Marriott, but spent quite a bit of time staying at a Hilton Garden Inn in Lawton, OK that was far nicer than this. It’s like whoever did the renovations on the President spent the whole budget on the lobby and mezzanine and forgot that there were actually going to be guests staying in the rooms.

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