Hilton Kansas City Country Club Plaza

“Simone!”

Simone at the bar is AMAZING and entertaining! She knows how to make the perfect spicy margarita. She work her bar crowd like a pro! She was attentive, funny, kind, entertaining and kept the drinks filled. She made sure all of her customers had their meals and were pleased.

“A comfortable, but pricy stay”

Stayed a few nights with family from out of town. The pros- this is an older building and very sound, unlike new hotels, I couldn’t hear anyone walking above us or in the hallways, which was awesome. Also, the beds and pillows were very comfortable, another issue that many hotels usually have, th… lisää

Stayed a few nights with family from out of town. The pros- this is an older building and very sound, unlike new hotels, I couldn’t hear anyone walking above us or in the hallways, which was awesome. Also, the beds and pillows were very comfortable, another issue that many hotels usually have, these were about prefect, quite plush and quality. The room had a nice sitting area with a tv that spun when we wanted to watch in bed and everything was updated. The cons- the lobby restrooms are in rough shape, clean, but very worn and cringeworthy. The elevators have been clearly overused and don’t look the best, with quick closing doors on the person behind you if you don’t watch out. Breakfast is not included, we didn’t eat at Hilton, it was quite expensive, and parking is a steep $26 a day. We did find a couple hairs in the otherwise clean bathroom. Overall- the comfort of the beds/pillows and the soundproof room won me over, but not sure if I’d stay again with the extra costs.

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“Hiccups but ok.”

Service is kind of lacking. We booked a one bedroom suite for four. The room was not prepared for four guests. We needed to request linens for the sofa bed, which took hours to arrive and they only sent one pillow. I gave my son a pillow off my bed because by that time of night I wasnt bothering t… lisää

Service is kind of lacking. We booked a one bedroom suite for four. The room was not prepared for four guests. We needed to request linens for the sofa bed, which took hours to arrive and they only sent one pillow. I gave my son a pillow off my bed because by that time of night I wasnt bothering to ask again. They never delivered two extra towels, I asked a few times. The kids used wash clothes as there towels, luckily they are small. Also, the hair dryer burnt a chunk of my hair off. I let the front desk know, who sent up a new dryer but, honestly, who knows if they discarded the originally dryer, they didn't take it. It's a fire hazard. I was not happy. That's never happened to me before. On the plus, the hotel is in a good location, walking distance to shopping. It was quiet and comfortable. Overall, it was okay. Not the best, not the worst.

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