Doubletree By Hilton Hotel Jackson

“I'd revisit over and over again!”

I woukd revisit here again and again! Such a nice, quiet atmosphere! Breakfast was delightful. Jacki was the perfect hostess and Doris is a fantastic cook (I had the best hash browns ever! ). Next time I hope to take in some nearby museums, such as Casey Jones'.

“Very good stay”

Consuela and Ms. Barbra where phenomenal at my interaction at check in and as I came and went. Customer service is always my selling point when I travel. So kudos to those two ladies who were the first point of contact entering the building. Now, yes this building is a little old but it is well ke… lisää

Consuela and Ms. Barbra where phenomenal at my interaction at check in and as I came and went. Customer service is always my selling point when I travel. So kudos to those two ladies who were the first point of contact entering the building. Now, yes this building is a little old but it is well kept. My room was very tidy and neat. And all of my amenities were available to me. I did not have any problems while I was in the building. Initially the app chose a room for me on the first floor and I decided to move because I did not want to be near the gym. Consuelo was very helpful in getting me to a room that was away from the gym. I did not catch her name but the housekeeping staff came to service my room was very friendly and helpful. And that was very refreshing. Very pleasant to talk to as well. Overall there was a very good stay.

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“A pleasant enough stay”

This is a nice side-of-the-highway hotel. It is clean and quiet. The restaurant serves good food. There are spots in the property that could use a freshening-up, but everything is comfortable and safe. We would stay here again. The people that work in the restaurant are super friendly.

“Doing the best they can with an older property”

I think the team here are probably doing the best they can with an outdated/older property. The staff I interacted with were nice and the meeting facilities are nice (stayed as part of a small conference). Other than that, the property left a lot to be desired. There was a dead roach in the lobby… lisää

I think the team here are probably doing the best they can with an outdated/older property. The staff I interacted with were nice and the meeting facilities are nice (stayed as part of a small conference). Other than that, the property left a lot to be desired. There was a dead roach in the lobby at checkin. Shower was lukewarm in room 306, and it seemed that room wasn’t vacuumed between guests (had bits stuck to my feet after walking around barefoot for just a few minutes). The pillows were flat, and the bathroom outlets appeared to be malfunctioning as my curling iron wouldn’t heat up and stay hot. That said, the bed was comfy and I slept well, the microwave and of course the sheets were very clean, but I was glad the stay was just one night. I will say the rate was very reasonable, and we all love those Doubletree cookies! 🍪

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