Residence Inn By Marriott Indianapolis Downtown On The Canal

“Indy Surprises”

Stayed 18 - 25 September 2024, and had a great time (Irish husband and wife visiting daughters graduation at Indiana Uni Medical School) . A really good value hotel right on the canal. The rooms are really spacious and have a nice seating and kitchen area separate from the bedroom. It is a little d… lisää

Stayed 18 - 25 September 2024, and had a great time (Irish husband and wife visiting daughters graduation at Indiana Uni Medical School) . A really good value hotel right on the canal. The rooms are really spacious and have a nice seating and kitchen area separate from the bedroom. It is a little dated but perfectly clean, well appointed and great service and value for money. The front office staff are excellent, particularly Devin. Very friendly and knowledgeable. Facilities include a small pool and gym and a free buffet breakfast of eggs, fruit, cereals and coffee/tea with all day coffee in the lobby. The Canal walk is right outside and is great for a relaxing stroll. Easy walk to the Lucas Stadium, Conference Center and downtown area although at night you might want to use Uber as public transport and taxi services are not great, especially for non-Us citizens if you don't have a US Uber account or address (we are Irish). At night time the area around the hotel is a bit devoid of pedestrians and is not really conducive to walking around. However, just across the street from the hotel car park is a great little bar/restaurant called The Social View. It has a great vibe and very reasonably priced drinks and meals with a nice welcoming local crowd and a lovely owner called, Shelly. It is a little Oasis in an otherwise featureless street scape. Highly recommended. Nightlifewise, Indianapolis appears to have the main downtown area, a short distance from the hotel - a big shopping mall and bars/restaurants with all the usual franchises. A more funky alternative is in the Massachussets Avenue area with bars/restaurants, karaoke bars and craft shops. It's about 20 mins walk away or a short 5-10min cab ride. A great bar near the north end of the Canal is Turners, corner of Roanoke and 10th St, right beside the Stutz Museum. Fantastic cocktails and free Pool table with a great funky vibe and cheap beers/cocktails. The Stutz Museum is well worth a look if you like really fancy cars from the 1920/30s, jaw droppingly beautiful cars from the gangster era.

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“Compliment”

Excellent service! Front desk agent Shay provided amazing customer service! Also, Adriana also has great customer service skills! Breakfast menu as well the cookies with the was also great. Room was a double suite very spacious, clean and accommodate the 4 of us.

“Great customer service!”

If I was going to base this off of customer service alone it would have been 5 out of 5. Front desk Devin and Robin were great upon arriving and got us checked in quickly. We had an issue with the toilet and the housekeeper (guy with dreads) was prompt and fix our issue with a smile. I hope he ha… lisää

If I was going to base this off of customer service alone it would have been 5 out of 5. Front desk Devin and Robin were great upon arriving and got us checked in quickly. We had an issue with the toilet and the housekeeper (guy with dreads) was prompt and fix our issue with a smile. I hope he had a great 67th birthday. The breakfast was a great addition. There was waffles, eggs, sausage, oatmeal, cereals, juices, milk, coffee and yogurt to name a few. The lady working the buffet could have been a little more welcoming. The Room!! This is what prevented 5 out of 5 rating. We stayed in 115, a 1 bedroom suite. The room was spacious and has everything we need. The problem was the dirty carpet, couch was dirty and sunken in areas, the mattress in pull out should had been tossed in the canal. That mattress was horrid!! Stains on the front and back of mattress. I attempted to flip it due to it being completely sunken in the middle, but opted out because of how filthy it was. I would stay again as the location was perfect for us. I recommend cleaning a little more and tossing that mattress.

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