Homewood Suites By Hilton Pittsburgh-Southpointe

“Not 5 stars this time around”

Stayed here previously and it was a great stay…..This time, well, not so much. We arrived Monday afternoon (just my husband and I) and we reserved a standard room not a suite that we had on our last visit. So, I understood that the ROOM would be smaller….. We were given ROOM 503…..It is the … lisää

Stayed here previously and it was a great stay…..This time, well, not so much. We arrived Monday afternoon (just my husband and I) and we reserved a standard room not a suite that we had on our last visit. So, I understood that the ROOM would be smaller….. We were given ROOM 503…..It is the smallest room that I have stayed in since our NYC or European trips. It was small, dark, in a corner with a view of a brick wall….the small kitchen area was not lighted and there was no couch (or room for a couch) that I saw in the room pictures….What a disappointment……Never again, Homewood Suites….. The breakfast was great and we appreciated the laundry room….. Love the Canonsburg area but I will look elsewhere to stay…..

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“Great but Disgusting.”

This is a very comfortable hotel with many amenities but its housekeeping makes it a bit disgusting. I guess the property doesn’t have a carpet cleaner since the hallways and room have many stains. When you see these stains it makes you wonder about the housekeeping and you start looking more clo… lisää

This is a very comfortable hotel with many amenities but its housekeeping makes it a bit disgusting. I guess the property doesn’t have a carpet cleaner since the hallways and room have many stains. When you see these stains it makes you wonder about the housekeeping and you start looking more closely to see more yuck. The refrigerator has food and dust on the exterior…the interior was clean. I could see where housekeeping made a paltry attempt to clean the mirror in the living area and the doors in the room. This left streaks of who know what, (some cleaning solution) dust and handprints. The floors were so stained and suspect that we moved our toddler to a different room. That room was clean but tore up. The furniture and kitchen had many chunks of wood chipped out apparently by selfish apathetic guests. In our survey sent via email by Homewood Suites it asks if you reported your concerns. Why would I report something that is so obvious and obviously ignored by the housekeeping staff. If they can’t see the many trails of drips and large spill stains on this property ……then I just don’t know what to say without being rude. Then the breakfast! It is a great attempt to make their guests have a pleaseant start to their day. The food is much better than most quick prepared breakfasts served by hotels. But then on either side of the taco bar and oatmeal there are the trash cans not 12 inchs away . There is plenty of room to not have people tossing trash around the food. I saw one child throw his cup into the trash and of course fluid flew into the air. Bypassed the wonderful taco bar. I hope the mangement addresses these issues....it is a nice place.

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