Hampton Inn Indiana

“Great night sleep”

Thank you to Hilton for digital key. We were so tired when we got in. Being able to go straight to our room was great. The lady in the breakfast area was very kind to make more dark roast coffee. She made my day.

“Great service on a busy weekend!”

This property is being kept up very well in comparison to other Hampton Inns of the same vintage I have stayed in. The breakfast was excellent and the kitchen staff did a great job in keeping everything neat and clean during a busy Homecoming weekend at IUP. Rooms were also very clean. You have to … lisää

This property is being kept up very well in comparison to other Hampton Inns of the same vintage I have stayed in. The breakfast was excellent and the kitchen staff did a great job in keeping everything neat and clean during a busy Homecoming weekend at IUP. Rooms were also very clean. You have to request housekeeping, and the front desk had some brief gaps in coverage, the only reasons I rate 4 stars instead of 5.

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“Beggars can't be choosers”

We stayed at this hotel in April 2024 and then again in September 2024. In April, the room was very nice, clean and smelled fresh. In September, we were in a room that smelled stale, the toilet didn't work unless you held down the handle the entire time, water pressure in the shower was terrible … lisää

We stayed at this hotel in April 2024 and then again in September 2024. In April, the room was very nice, clean and smelled fresh. In September, we were in a room that smelled stale, the toilet didn't work unless you held down the handle the entire time, water pressure in the shower was terrible and the room felt old, not as clean as it could have been and just run-down. But the consistent thing between both visits was the front desk employee. He is a VERY poor representation of what customer service is about. He did not greet us, or anyone checking in before us, when we arrived. He does not ask anyone if they had a good stay when checking out. And heaven forbid if you have a question for him. The disdain at which he looks at you, and answers your question with, is horrible. He just rushes people through because he wants to get back outside to smoke with his buddies. I have stayed at a lot of hotels in my lifetime and he is the most rude front-desk person that I have ever dealt with. Reading other reviews on various sites, his rudeness has been the topic of many reviews. Why he continues to be employed there is beyond me. Unfortunately hotels are a very limited in Indiana, PA so we people have to "put up" with him, I suppose, since there isn't usually many places available. The cleaning staff and the lady who manages the breakfast area were incredibly nice and pleasant to chat with. Perhaps they should be the ones dealing with the customers as they are checking in. Overall the hotel is okay but it would be nice for the owners to clean house - both when it comes to the rooms (updating them) and the front-desk clerks (updating them to a new person).

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