Hyatt Place Greenville Haywood

“This Hyatt Needs A Hug”

I have stayed in this property many times, and feel compelled to defend its honor. The newly renovated rooms are EXCELLENT! The flooring and fixtures are up to date, clean and make for a contemporary comfortable experience. The suites are perfectly sized and the location is super convenient. The … lisää

I have stayed in this property many times, and feel compelled to defend its honor. The newly renovated rooms are EXCELLENT! The flooring and fixtures are up to date, clean and make for a contemporary comfortable experience. The suites are perfectly sized and the location is super convenient. The staff were helpful and friendly, although it's clear they do not have a lot to work with from upper management. PLEASE empower your employees to provide the customer care promised by the Hyatt Brand. Specifically: The Elevator MUST be brought up to speed. It's literally falling apart. It rattles, the trim pieces are not attached - It's embarrassing. They updated the flooring, but nothing else. Even the braille dots are worn down! Secondly, They have removed the bar service and hot meal options beyond breakfast. The breakfast is great, but without cocktails and meals available (even microwaveable), it takes the hotel to a much lower grade atmosphere. It's also time to fix the pool. It looks nice, but hasn't been available for service far too long. This hotel has great potential, and I continue to stay out of loyalty, but it needs the small investment of some TLC to deliver what Hyatt promises. All the same, it's comfortable, clean, convenient, and a great deal for the money. I'll be back!

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“The good, the bad and the ugly!”

We travel all the time for sports so I always need an honest review and that's what I'm gonna write. Staff is great. Manager is super sweet. Housekeeping manager is dynamite. Lobby smells like weed. Rooms are big and renovated but not bathrooms. We had to switch rooms because our A/C didn't work. M… lisää

We travel all the time for sports so I always need an honest review and that's what I'm gonna write. Staff is great. Manager is super sweet. Housekeeping manager is dynamite. Lobby smells like weed. Rooms are big and renovated but not bathrooms. We had to switch rooms because our A/C didn't work. Microwaves in rooms only on 2nd and 3rd floor. Other floors have to use 1 in lobby. Restaurant and bar are not open but it doesn't say that anywhere. 1 breakfast lady. She kept up quite nicely considering we had 2 teams staying there. The coffee is brutal. Just awful. The elevators are the most suspect situations I've seen in a minute. Slow, creepy, old as dirt. The hotel is walkable to some restaurants but you do have to cross a super busy street to get there. I stayed here because my kids were staying here so it was a no brainer. If they weren't staying here, no shot I would choose it again. 🏒🥅

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