Hilton Garden Inn Greenville

“Clean, quiet and great location”

+ Friendly staff, most HGI hire the best bartenders and restaurant staff and Greenville was no exception + We were here for a work trip, and 10/10. The rooms were quiet and clean, the sound proofing was great. + The location is great + Had so much fun in Greenville, can’t wait to come back

“No housecleaning”

Hotel is clean staff friendly only major issue was my room was never cleaned the 3 nights I stayed there every night I had to call and all they did is send towels, I've never been to a hotel that the room was never cleaned or trash taken out ,I had take out and it was just piled up in the room pret… lisää

Hotel is clean staff friendly only major issue was my room was never cleaned the 3 nights I stayed there every night I had to call and all they did is send towels, I've never been to a hotel that the room was never cleaned or trash taken out ,I had take out and it was just piled up in the room pretty disgusting and disappointing ,at check out I told the associate all she did was say I'm sorry Aviod this hotel if you like you room cleaned daily Try to contact manger was never able to contact the person in charge!!!!!

vähemmän

“No sleep til!”

The hotel is decent and the staff is very friendly. However, the washing machine did not work or the dryers for that matter. At about 10pm my poor girlfriend went to “wash some clothes real quick” which turned into the washer leaking the water out from underneath it after it got the clothes wet… wi… lisää

The hotel is decent and the staff is very friendly. However, the washing machine did not work or the dryers for that matter. At about 10pm my poor girlfriend went to “wash some clothes real quick” which turned into the washer leaking the water out from underneath it after it got the clothes wet… without washing them. Yeah, that quick wash turned into us finding an all night laundromat and taking our clothes that needed to be washed there, which was 10 miles away. We didn’t get back until 3 AM. At least the gentleman at the front desk was nice enough to give her 8 quarters back smh. We ended up lying down at around 4:15 AM having to be out and on the road at 8 AM. The inconvenience made for a very long day of traveling the next day. Come on Hilton, we expected much more for $150 a night!!

vähemmän

“If you are gold or diamond status go somewhere else”

Main complain about this hotel is that they do not honor complimentary gold or diamond member upgrades even when they have availability (but they are very happy to charge you an upgrade fee). I thought upgrades were standard at all Hiltons but apparently a hotel can opt out. They also have the auda… lisää

Main complain about this hotel is that they do not honor complimentary gold or diamond member upgrades even when they have availability (but they are very happy to charge you an upgrade fee). I thought upgrades were standard at all Hiltons but apparently a hotel can opt out. They also have the audacity to charge a destination marketing fee for Greenville, South Carolina.

vähemmän