Hyatt Place Greensboro

“No house keeping but a good hotel overall”

All the service, the breakfast and the front desk was excellent. The room is spacious and clean. The only problem is that I do not have any house keeping in my four night's stay. I asked the renew of shampoo and towel by myself. I think that's a bit annoyed. Do consider that most people would spe... lisää

All the service, the breakfast and the front desk was excellent. The room is spacious and clean. The only problem is that I do not have any house keeping in my four night's stay. I asked the renew of shampoo and towel by myself. I think that's a bit annoyed. Do consider that most people would spend only one nights here, I think if you are planning a long stay here, better talk to the hotel first about housekeeping.

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“Some hiccups need to be fixed”

As a loyal Hyatt fan, I always expect the best from this brand, and while my recent stay at Hyatt Place Greensboro had a few hiccups, it still managed to live up to its reputation. The biggest issue I encountered was the delayed check-in. Although check-in was supposed to be at 3 PM, I wasn't ab... lisää

As a loyal Hyatt fan, I always expect the best from this brand, and while my recent stay at Hyatt Place Greensboro had a few hiccups, it still managed to live up to its reputation. The biggest issue I encountered was the delayed check-in. Although check-in was supposed to be at 3 PM, I wasn't able to access my room until after 5 PM. This was particularly inconvenient since I had an event in the ballroom at 6 PM, which had to be postponed. The room turnover seemed to be slow, and I wonder if hiring more staff or limiting late check-outs might help prevent this in the future. Additionally, only one elevator was functioning, which caused some frustration due to the crowd. It would have been nice to be compensated (25% off, a free meal, free day of parking) for the inconvenience for the check in issue. On the positive side, the breakfast was excellent. The variety of options and the cleanliness of the dining area really stood out. It was a great way to start each day. Two employees, in particular, made my stay memorable. Brianna and Ms. A went above and beyond with their customer service, and I made it a point to only visit the front desk when I knew they were on duty. They were a breath of fresh air in contrast to the other front desk staff, who sometimes made me feel like I was inconveniencing them. Despite the initial setbacks, I had a great weekend overall and plan to return next year. Hyatt Place Greensboro has some room for improvement, but it still offers the quality and comfort I've come to expect from Hyatt.

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