Hilton Garden Inn Green Bay

“Friendly staff, clean up-to-date hotel.”

We chose this location for its proximity to the stadium area. We were very impressed with this hotel. All the staff we interacted with (front desk and bartender) were sincerely friendly. The hallways and rooms were clean and modern. The room was organized very well with a desk and work chair alon… lisää

We chose this location for its proximity to the stadium area. We were very impressed with this hotel. All the staff we interacted with (front desk and bartender) were sincerely friendly. The hallways and rooms were clean and modern. The room was organized very well with a desk and work chair along with a comfortable chair plus ottoman. There was a lot of storage space and the Keurig coffeemaker was convenient. There is no breakfast included, you can purchase breakfast in the lobby bar/restaurant area.

vähemmän

“Clean hotel customer service lacking ”

Stayed at hotel for a work trip. Great location and parking. Room and hotel In general very clean. Internet was sub par in sleeping room. When I brought it to someone's attention I was told by an employee that if I was not happy I could pay for the better internet. All I was trying to do was che… lisää

Stayed at hotel for a work trip. Great location and parking. Room and hotel In general very clean. Internet was sub par in sleeping room. When I brought it to someone's attention I was told by an employee that if I was not happy I could pay for the better internet. All I was trying to do was check emails and chat at the same time. Came off a little rough. Other bad experience I had with staff was during my business meeting at the hotel, I asked the lady working the front desk about a menu for the on site restaurant. I followed her because she was talking to me and I was in a hurry to get the menu... all of a sudden I was near the bar area and she turned around and snapped at me to back up. As a former Restaurant GM I am used to kitchens but also I did not attend to make it seem I was in her space. I feel this reaction was uncalled and I feel the Hilton Garden Inn did not live up to customer service standards. I ended up not eating at their restaurant mainly out of that situation.

vähemmän

“Great location, your basic hotel”

When I arrived nobody was at front desk. Phone kept ringing and I must have spent 5-7 minutes waiting for somebody. After using the restrooms and coming back there was still nobody at front desk with phone still ringing. After awhile somebody showed up and 3 different people then showed up. Not… lisää

When I arrived nobody was at front desk. Phone kept ringing and I must have spent 5-7 minutes waiting for somebody. After using the restrooms and coming back there was still nobody at front desk with phone still ringing. After awhile somebody showed up and 3 different people then showed up. Not sure what happened? Room was nice and clean. Location is great (2 blocks from Landau)...breakfast was your typical buffet....I did use gym and separate treadmillike room....I even used the hot tub which was nice.

vähemmän