Great Wolf Lodge Grand Mound

“Woohoo Woof woof great time”

Joanne in the Starbucks gift shop was amazing helpful and so kind This was our first time and it was Amazing 🐕🐕🎉🥳 I don't want to have to write 200 🌊🌊🌊🌊🦅🌞🥳🎉🐕🐕🐕🐕💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚

“Kids Paradise”

Visited for 2 nights with my kids aged 10 and 14 . Even though our kids were a little old for some of the activities , they loved the place. The overall vibe was amazing. Water Park - We spent hours there on both days. We were glad we went on a weekday to avoid crowds and lineups. The wave pool... lisää

Visited for 2 nights with my kids aged 10 and 14 . Even though our kids were a little old for some of the activities , they loved the place. The overall vibe was amazing. Water Park - We spent hours there on both days. We were glad we went on a weekday to avoid crowds and lineups. The wave pool was pretty cool and actually had decent sized waves. The water slides were one of the highlights - although not too many in number they were fun and the waiting time was not too long. The longest we waited was around 10 mins. They have a lot of fun pool areas for younger kids. Room : We stayed in a luxury King room located in a central location on the second floor near the entrance to the pool. Other reviews mention high noise levels on the second floor however we didn't have any issues. The resort is super quiet from 10pm until around 830am. The room was nice and super clean. I didn't like the sofa bed but the king bed was comparable to any five star hotel bed in comfort. The room had a Coffey machine , microwave and a refrigerator. Staff and Service: The staff was wonderful. I did not expect this level of service at a kids themed resort. Truly superb. Everyone was warm and friendly with a special shout out to Madelyn at the gift store. We had some issues with my wristband but all issues were handled swiftly and professionally. Amenities: The resort seems to have everything you need. We did not leave for the entire duration of our stay. Food : We brought cereal for the mornings so not sure how the resort breakfast was but they have plenty of dining options for lunch and dinner. We ate at the buffet for dinner both nights as the kids wanted to go back the second night. My daughter said it was the best Mac and Cheese she has ever had. Although we went late both nights the only complaint I would have is that some of the items were not fresh and stocked. I overheard another parent complaining to the cooks about this as well. They did have a nice selection of deserts and the waiter service both nights was good. Overall we thoroughly enjoyed our stay. Two days was a perfect amount of time at this resort. They have some after dinner shows for kids (and adults alike). I have recommended this place to my friends and family with young kids.

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“Good activity for kids but….”

Facility is clean. Activities are kid orient but massively overpriced. I pay $500+ for water park passes and still have to pay for parking? $100 for a lunch of pizza? Expect additional expenses and add one even though you have paid in advance.

“Fun for the kids, but not worth the high price tag”

My family just came home after our 2-night stay at GWL. This is definitely a kid's paradise, and they will never be bored for even a second. The yoga, dance parties, crafts, story times, and character interactions were a lot of fun for the little ones. The water park is also fun, but does get ... lisää

My family just came home after our 2-night stay at GWL. This is definitely a kid's paradise, and they will never be bored for even a second. The yoga, dance parties, crafts, story times, and character interactions were a lot of fun for the little ones. The water park is also fun, but does get boring after 2 hours. By then, you've done everything at least twice. It felt like there was a chemical in the air, as we all felt something bothering our eyes after we left the water park on day 1. I was very disappointed that they do not offer housekeeping! Like, what?! I think anyone paying $400/night for a hotel would expect that service! I called the front desk and explained how disappointing it was to have spent the entire day out playing MagicQuest and going to the water park, only to return at 3pm to find all the towels still piled (and wet) in the bath tub, crumbs from my kid's breakfast on the floor and our beds unmade. They told me housekeeping is available "on request" and I need to tell them exactly what I need done, but they don't touch the beds. Very disappointing and I feel this is a low-ball move from corporate to reduce their costs and squeeze every $ of profit while taking more and more from the guests. We also had a problem with MagiQuest.. there was one item we needed to find in order to advance. We looked EVERYWHERE, and I mean we went from the 1st to 2nd to 3rd to 4th to 5th floors multiple times looking for this! On day 3, we gave up and waited in line at the MagiQuest store. The lady there said "oh yeah that one isn't working, here I'll manually advance you". I have a few questions A) why was there no sign posted where this item would have been? There's no way anyone could possibly have known this wasn't working. B) She said that their IT guy doesn't work weekends. So for the people who paid more $ to stay over the weekend and are likely leaving Monday, this doesn't help. They need to invest more $ to have IT available always. You don't pay extra for the game just to have the store lady advance you manually. I am in the market for an annual weekend trip to kick off summer, but I'm not sure this fits the bill. It's definitely fun for the kids, but to the adults it feels cheap and low-quality.

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