Hilton Dallas Southlake Town Square

“Beautiful restaurant!”

Wonderful bar area and restaurant. Been coming here for years with co workers. Great craft cocktails. I can’t remember the bartenders name but he’s wonderful always. I do stay here from time to time but I also just visit the bar. It’s gorgeous and the ambiance is on point. Beautiful area with lot... lisää

Wonderful bar area and restaurant. Been coming here for years with co workers. Great craft cocktails. I can’t remember the bartenders name but he’s wonderful always. I do stay here from time to time but I also just visit the bar. It’s gorgeous and the ambiance is on point. Beautiful area with lots of shopping and entertainment. Bravo.

vähemmän

“Fabulous staff”

I recently stayed at the Hilton Dallas - Southlake and had a wonderful stay. The hotel was beautiful but what really stood out was the front desk staff. Tina and Zack were so warm and kind. I had a couple of issues (not with the hotel) and they were extremely helpful and knowledgable. Thank you b... lisää

I recently stayed at the Hilton Dallas - Southlake and had a wonderful stay. The hotel was beautiful but what really stood out was the front desk staff. Tina and Zack were so warm and kind. I had a couple of issues (not with the hotel) and they were extremely helpful and knowledgable. Thank you both for making my day so much better!

vähemmän

“Excellent stay”

Stayed three nights with connecting rooms and basically no issues. Rooms were clean, comfortable, and quiet. Bathrooms large enough and appreciate the walk in shower. Location is great with shopping and dining in walking distance and easy access to highway. Hotel location is excellent and t... lisää

Stayed three nights with connecting rooms and basically no issues. Rooms were clean, comfortable, and quiet. Bathrooms large enough and appreciate the walk in shower. Location is great with shopping and dining in walking distance and easy access to highway. Hotel location is excellent and this property is well maintained. Front desk staff was friendly and professional. Three comments I have regarding what could be better… 1 - our rooms faced the highway and the road noise in the morning rush hour was a little loud…not bad but next stay I would request a room that windows don’t face the highway. 2 - digital key on app did not work 3- there were two waters in each of our connecting rooms at check in….however, after 2nd night no new waters provided but did have housekeeping…requested from the front desk and they brought two per room up…then after 2nd night, got text though app asking about stay and requested water again as housekeeping did the rooms but did not provide again…. I know this sounds a little petty but we are paying over $200 per night per room and you’d think the hotel could have housekeeping just put a couple waters in the rooms as you know they don’t cost them $1 at the most in the room during room service. We did appreciate the daily housekeeping as you normally don’t get that this day and age. So, overall rating is excellent and would definitely stay here again.

vähemmän

“Inadequate staffing”

The staffing of the restaurant was so inadequate that I was unable to use my prepaid breakfast pass to eat there. Several other families experienced the same situation. Instead, when going to the Starbucks/snack area, the person who knew how to make the coffee was not on duty during the busiest... lisää

The staffing of the restaurant was so inadequate that I was unable to use my prepaid breakfast pass to eat there. Several other families experienced the same situation. Instead, when going to the Starbucks/snack area, the person who knew how to make the coffee was not on duty during the busiest time of the morning - 8:30 a.m. on a weekday. That was upsetting.

vähemmän