Gaylord Texan Resort & Convention Center

“Nice place”

I always enjoy reading reviews by others! Curious to see how their experience was compared to ours. This place isn't cheap, that's for sure. The water park is accessible only by the hotel tram/shuttle. It does run pretty continuous so that's good. The bad is when everyone is trying to leave... lisää

I always enjoy reading reviews by others! Curious to see how their experience was compared to ours. This place isn't cheap, that's for sure. The water park is accessible only by the hotel tram/shuttle. It does run pretty continuous so that's good. The bad is when everyone is trying to leave the park between 4-6pm. Those times seem to produce long lines of waiting! The lazy river is a lazy river, until all the tubes are gone and people are just walking the river! Then it becomes more like bumper cars in the water. The kids pool area is super fun looking and although we had no kids, they did seem to be enjoying it. No snacks or outside beverages are allowed as your bag is searched prior to boarding the tram. Food is good, but very overpriced. Mimosa bucket for $20 is a great value. The indoor pool @ the hotel is dark and dingy. We didn't get in it, but did look around. The outdoor pool @ the hotel is nice. The water was VERY cloudy. There is a restaurant/bar to order from, and at this location you can take your own cooler & food. Added bonus to go to the indoor pool and not water park! There is no lifeguard or supervision at this pool. Snacks one aftn @ the Riverwalk Cantina and dinner @ The Station (I think) were decent, but overpriced I felt. When looking at room pricing, don't forget to add the $26/daily resort fee (+ taxes) as well as the $25/daily fee to park (+ taxes). There is also a $45 daily valet fee. Rooms are nice, we overlooked the water & marina. By all means, if you are checking in I can only hope you are lucky enough to deal with Kimberly! She is fantastic! We needed two adjoining rooms and upon checking in one was ready, the other wasn't. She worked her ass off for us to try and find two rooms that were both clean & ready. She couldn't make that happen, but I really appreciated her efforts. Housekeeping didn't get to our room one evening until 5:30, that was a little disheartening. We did get late checkout so that was an added bonus! The valet area/pick-up/drop off always seemed to be in disarray. For a hotel/convention center as big as this is, you would think they would have a better system. Cars blocking lanes & unable to get through seemed to happen frequently. I think we will stay @ another Gaylord for next summers vacation & would certainly stay here again if ever in the area.

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“For the price, I expected more.”

When you walk into Gaylord's lobby, it really takes your breath away with all details and the internal mini city. From water fountains, little shops, restaurants/bars, and even little trains around the place plus a mini river, it can be sensory overload but in a good way. That said the place i... lisää

When you walk into Gaylord's lobby, it really takes your breath away with all details and the internal mini city. From water fountains, little shops, restaurants/bars, and even little trains around the place plus a mini river, it can be sensory overload but in a good way. That said the place is constantly busy with convention after convention. The space is built to accommodate that. Even though they have amenities that rivals Great Wolf literally across the street. With that in mind, we went there for the Water park that they boasted, and this was a family visit. First of all, it was not very clear as to how the water park works. The front desk staff did mention that we can go to resortpass.com to pay for a lounge chair, but failed to let us know: a, how to get to the water park; b, you cannot drive there yourself even though it's half a mile or so from the main property; c, with your stay as a guest, you get in for free. Basically, you check in, and there's a shuttle at the end of the opposite hallway. It also has a schedule of when it comes and goes. (BTW, the driver STRONGLY encourage you to tip, so spare a couple of bucks for that). Once you get to the water park, they will do bag check, give you a wrist band and you can gain entry. Chairs are free for all with the exception of any of the blue band-ed ones - those are reserved. Those are the ones that you're supposed to get via resortpass.com. From what the staff said, there's no other way to reserve a chair. But we were early enough that there were plenty of chairs to be had. No issues there. You get the towels from the main station, grab your chair. They do have wait staff that comes to you for any food and drink orders. On site, there's locker room, very nice bathroom, and a mini store for anything from sandals to sunglasses to bathing suits. The place is bigger in description than actuality, it was barely enough for my kid to play. On the property, they have an indoor pool by the gym and Riverwalk Cafe. And an outdoor pool by the Italian restaurant and the mini oil rig. The indoor pool has a closing time, as opposed to the outdoor pool. That lead to everyone going over to the outdoor pool because you can play as late as you want. Whereas the indoor pool closes at 8pm. That said, when we got there, the place was already crowded, there's no server even though there's a bar there. Also, towels didn't get there until late, luckily we got a towel from the Indoor Pool before they closed. Keep in mind, the property is in the flight path, so as you enjoy the outdoor pool, don't be surprised to hear the plans coming in for a landing. Back at the hotel, the room is nice, but my biggest complaint is the bathroom. The shower head was from the 90s and I think they want it back. For the price of the hotel I paid, and a hard time by the reservation staff for not price matching (another long story), the least they could do is to do an upgrade of the shower head. That thing I haven't seen but in motels on the side of the road. Also, just because you provided bath gel, doesn't mean everyone wants to use it. Again for that price, why can't I have another bar of soap at the shower? To me, the entire bathroom can stand for an upgrade. It sleeps fine, it has a fridge in the room. Eating on property is expected. Calling room service was super easy, we place the order via app. Now, here's the strange thing: we wanted to add to our order and tried to call the room service line, none of the phone lines works. Now, I understand, gone are the days where people call each other's room via the phone provided since everyone text easily. But not able to call the Bell desk or the Room Service desk is strange to me. We gave up and just went down to get the whatever extra ourselves at the little store. By the way, there's 2 coffee spots except the faux-Starbucks is the busiest, open the longest, and the express coffee place is open on the weekend. That is actually very counterintuitive, since the convention goers need their coffee to pay attention, and the parents for the children needed that to power thru the morning. Mind you, as one convention leaves they immediately have another one coming in. So having one stop for coffee is short-sighted. Every night there's a light show at 8p and 9p, if you missed it, don't feel bad, you didn't miss much. Is it different? Yes. Is it anything to write home about? No. I give a B for effort.

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“Fun if you just want to stay at the resort”

Fun if you have kids. I definitely enjoyed the Texas theme. When going through their "Riverwalk" you're always comfortable because you are under a big dome. So you kind of feel like you're in a terrarium. Our room was great but our view was of the indoor terrarium area so that felt weird and fak... lisää

Fun if you have kids. I definitely enjoyed the Texas theme. When going through their "Riverwalk" you're always comfortable because you are under a big dome. So you kind of feel like you're in a terrarium. Our room was great but our view was of the indoor terrarium area so that felt weird and fake. The fitness center is amazingly large. I can't imagine it ever gets full. If you want to do anything in Dallas or Fort Worth, its a bit of a drive.

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“Luxury Place to Stay & Friendly Staff”

Fantastic stay just didn't get a balcony room which I do understand was extra. Would have been 5 but the view was a bit industrial! Otherwise check in staff were fantastic and got us into our room early. The whole place is luxurious and in standing with the Gaylord opry where we stayed last year ... lisää

Fantastic stay just didn't get a balcony room which I do understand was extra. Would have been 5 but the view was a bit industrial! Otherwise check in staff were fantastic and got us into our room early. The whole place is luxurious and in standing with the Gaylord opry where we stayed last year it's almost a direct copy with pure luxury exuding around the place. Lovely people combined with excellent dining in the Texan restaurant makes this place memorable. A great visit as a mini resort with entertainment and dining in a fantastic atmosphere. Shops are a but pricey even for snacks but you expect that in a wonderful place like this. Loved it. Room was good beds great and bathroom perfect.

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