Gaylord Texan Resort & Convention Center

“Texas Experience in Texas”

Massive property, Marriot owned. Run well, clean, lots of restaurants and things to do. Very busy but didn’t impact the experience. Even the room service food was very good. Small problem with the room but maintenance showed up in 15 min and resolved it. Tons of families and business conventions… lisää

Massive property, Marriot owned. Run well, clean, lots of restaurants and things to do. Very busy but didn’t impact the experience. Even the room service food was very good. Small problem with the room but maintenance showed up in 15 min and resolved it. Tons of families and business conventions. Large performance venue on site with rotating shows. Place was over the top done up for Xmas. I was there for business but if I had to go back to the Dallas/Fort Worth area, I’d stay again.

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“Summer Fun for All at Gaylord Texan”

ROOMS Twenty-year-old property has 1,800 rooms – HUGE like Vegas. Lots of walking. Nine floors high (we were on 6) – we reserved two connecting rooms, one with a King and one with two Queens. You want a center “Atrium View” with balcony in the LoneStar Tower for nightly light show. Rooms are small … lisää

ROOMS Twenty-year-old property has 1,800 rooms – HUGE like Vegas. Lots of walking. Nine floors high (we were on 6) – we reserved two connecting rooms, one with a King and one with two Queens. You want a center “Atrium View” with balcony in the LoneStar Tower for nightly light show. Rooms are small and dated but clean. Also tattered carpet. Not good lighting and no makeup mirror. No robes available in room but are available on request – call down using the “Consider It Done” button on the phone and they can bring up robes, more pillows etc. RESTAURANTS The resort is a true conference hotel that is occupied year-round – we grossly underestimated the crowds! Wait time for all on-site restaurants was on average 45 minutes. But we didn’t stay at the Gaylord to sit at restaurants……. Restaurants: Zeppole (Italian); Old Hickory Steakhouse; Riverwalk Cantina (TexMex – and breakfast); Texan Eats (a la carte options for pick up or pay $5 room delivery – food delivery is quick); Cocoa Bean (Starbucks with grab-and-go snacks); Texan Station Sports Bar & Grill; Mission Place Marketplace (grab-and-go….open till 9pm) - Zeppole Italian – had zero availability. - Mission Plaza Marketplace – long lines but grab-and-go food/drink. Two microwaves here. - No hot food at Cocoa Bean (Starbucks) - There’s a Whataburger on the way to Grapevine Mills Mall – also a Denny’s, Chick-Fil-A and Blue Goose Cantina near the mall. - We had Fratelli’s pizza delivered one night – use Southlake location (817) 748-0990. Meet driver in lobby. ACTIVITIES Paradise Springs Water Park – you have to take a 3min shuttle from resort. Super clean bathrooms. Decent food options from 11-7. Open from 9am to 8pm on Fri/Sat. Need wristband from front desk upon check-in. Outdoor Pool at Gaylord (minimal kids) can get drinks and food from 11-7 Indoor Pool open till 8pm Live Exotic Animals (from 4-6: kangaroo, lemur, armadillo, baby crocodile) 9pm Nightly Light Show in the Atrium was a highlight Highly recommend summer Cirque show on Fridays/Saturdays GRAPEVINE MILLS MALL MEOW WOLF – have a reservation/advance ticket MEOW Wolf (10-10 on Saturday; 10-9 on Sunday) – average of 60-90min spent inside; entrance 2 by Neiman Marcus Last Call Rain Forest Café – Walking distance from MEOW WOLF; have an advance reservation SeaLife Aquarium - (open 10am-8pm on Saturday; 11-6 on Sunday) – super clean…..we loved the 360 degree tunnel! Lego Land MISC Check In – call mid-morning of check-in day to see if room(s) are ready – ours were vacant, clean and ready for check in before 11:30am so we went early Check Out – we were granted a late checkout 4pm . Be sure to check bill Parking - $45 per day for Valet plus tip; $25 self-park Marriott Bonvoy members get free access to Spa facilities Use the Marriott Bonvoy App Each room has Netflix access Property is cashless so have cash on hand for tips; Gelato place in Atrium only takes credit cards no room charge Esparza’s TexMex in Grapevine on Worth Street highly recommended

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“High prices, dirty rooms”

Family of four, children ages 8 & 5, excited to experience all the holiday activities at the resort! Stayed 2 nights. FILTHY room - we’re talking shoes sticking to the tile and carpet shredding and gross looking — mirrors damaged in room and hotel really showing its age. Elevator broken so had to w… lisää

Family of four, children ages 8 & 5, excited to experience all the holiday activities at the resort! Stayed 2 nights. FILTHY room - we’re talking shoes sticking to the tile and carpet shredding and gross looking — mirrors damaged in room and hotel really showing its age. Elevator broken so had to walk to another building to get up/down from the 9th floor. Food mediocre, must make reservations and breakfast buffet….$100+ and automatic 18% tip added! Server brought two cups of coffee, and napkins. Decor is beautiful, place is full of families in their holiday best, children were happy, but we will never stay here again. Very disappointed in the hotel and exuberant prices, $11 for a small can of Red Bull. A month ago in Mexico, a foreign country, I paid $8 for the same can. It’s imported, I get it. But Dallas? In the end, in 2 days at the Gaylord we spent almost the same $ for 5 days @ Cancun all-inclusive. 😂

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“Three star experience in four star packaging”

I stayed for 2 nights with a work group. As others have said, the property is massive. The indoor atriums have lots to look at and are pleasant. The indoor facing rooms are premium rooms, but I was offered an upgrade at check in with my Bonvoy Platinum status. I had to return to the front desk e… lisää

I stayed for 2 nights with a work group. As others have said, the property is massive. The indoor atriums have lots to look at and are pleasant. The indoor facing rooms are premium rooms, but I was offered an upgrade at check in with my Bonvoy Platinum status. I had to return to the front desk each day of my stay to reset my room card (even though I took care to keep it away from my phone), which meant a long hike and lengthy wait at the desk. It appears from others that I met there that this is a frequent occurrence, they should really have a dedicated line for these issues. There is a Bonvoy Elite check in line, but the front desk staff was not giving priority to that line when I checked in. Rooms are pleasant and well maintained,if a little dated (notably the bathroom). The fitness center is very good and well equipped, which is a positive since it gets very busy with all the groups at the hotel. My main complaint is the utter lack of sound insulation in the rooms. On my second night, there was a family next door to me with kids that must have loaded up on sugar before bedtime as they were loud and noisy. Outside of 11 pm to 630 am I heard everything from my neighbours . I spoke with others in my group who had similar complaints.

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