Holiday Inn Grand Rapids Downtown, An Ihg Hotel

“Great Reunion”

The hotel delivered in all aspects and met our needs perfectly! The staff was friendly and accommodating, the rooms were clean and inviting, and the location was very walkable to attractions. We enjoyed our dinner in the bar area as well as our catered events by the hotel. The food was very go… lisää

The hotel delivered in all aspects and met our needs perfectly! The staff was friendly and accommodating, the rooms were clean and inviting, and the location was very walkable to attractions. We enjoyed our dinner in the bar area as well as our catered events by the hotel. The food was very good! We are a group of WWII veterans' families who meet each summer in a different place. Although we have become a small group, we were treated like our small size didn't matter. We chose Grand Rapids because of mild weather. Instead we got a heat wave, but it was a very charming city anyway! Kaci, in the sales department, was the best ever to work with and went beyond my expectations to help set up a successful event. Thank you Holiday Inn!

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“A pleasant downtown stay.”

Very nice a clean hotel . Staff were excellent . Our room had two queens which made for smaller bathrooms and move around space. Close to all major downtown destinations. Kids ate free at the BURGER THEORY restaurant ( which had average dinner but excellent breakfast).

“Leaving today”

I chose this hotel based on reviews on their site. I did not find this hotel clean. Our room was in desperate need of a good cleaning. The carpets need shampooing. The bathtub had black hair in it. The bed seemed clean. The entire hotel looks like attempts at cleaning are made on the surface. Some … lisää

I chose this hotel based on reviews on their site. I did not find this hotel clean. Our room was in desperate need of a good cleaning. The carpets need shampooing. The bathtub had black hair in it. The bed seemed clean. The entire hotel looks like attempts at cleaning are made on the surface. Some kind of spray is being used in the halls. It’s very caustic. The table Napkins at breakfast smelled like mildew. The waitstaff was attentive. The front desk on arrival was kind and helpful.

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