Hampton Inn Glenwood Springs

“Decent spot.”

Diamond member - direct bill rooms using points. I felt the point redemption was high but can't comment on actual value. Room - clean and in good working order. 2 adults and 2 youth King bed and fold out, room was pretty cramped. Beds were not comfy, very hard and flat pillows. Noise level was mo… lisää

Diamond member - direct bill rooms using points. I felt the point redemption was high but can't comment on actual value. Room - clean and in good working order. 2 adults and 2 youth King bed and fold out, room was pretty cramped. Beds were not comfy, very hard and flat pillows. Noise level was moderate. Breakfast- very average Hampton offerings, not much change in 5 nights. The Breakfast attendant was awesome, she was hard working and attentive. The Breakfast space is WAY too small for the property and very crowded both in food area and seating. Staff - just average, not memorable. I did realize after checking in I was recognized as a Diamond member but not offered complimentary water. Most staff was just background. Pool - small, but nice to have indoor pool and hot tub and decent seating space. Kid friendly. Parking area was spacious even with a full house.

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“Could be a five star rating..”

The Hotel is fairly clean, the rooms are also well kept up with and clean, the breakfast was great. The only thing keeping me from rating this hotel a 5 is the front desk girl. She is fairly young and has the most unpleasant attitude. Upon our arrival she seemed bothered that we had shown up and in… lisää

The Hotel is fairly clean, the rooms are also well kept up with and clean, the breakfast was great. The only thing keeping me from rating this hotel a 5 is the front desk girl. She is fairly young and has the most unpleasant attitude. Upon our arrival she seemed bothered that we had shown up and interrupted her phone scrolling. She had ear buds on and never once removed them, she looked at us and said “an ID” The next day at check out she was there again looking down on her phone, bothered to be there. The hotel and company is great and needs a front desk person that represents their company. Costumer service is crucial for the operation of a successful business. As I mention she’s a pretty young lady, some additional training would benefit. Other than that our stay was great

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