Hampton Inn & Suites Phoenix Glendale-Westgate

“Great Stay”

Great stay at the Hampton Inn. Check in was fast and easy and the staff was friendly. The room was large and had comfortable beds and amenities. The free breakfast was very nice with eggs, sausage, pancakes with various toppings and more. I would stay again.

“GLENDALE, ARIZONA”

The Hampton Inn & Suites in Glendale was excellent. The staff was great, our service person was phenomenal, the room was clean and always well kept. The location was perfect, stores, restaurants and anything you need is available. The only negative was the breakfast, their excuse for scrambled e… lisää

The Hampton Inn & Suites in Glendale was excellent. The staff was great, our service person was phenomenal, the room was clean and always well kept. The location was perfect, stores, restaurants and anything you need is available. The only negative was the breakfast, their excuse for scrambled eggs and what they called an omelet were very pathetic. McDonald's would have been a much better alternative. One morning the oatmeal was such that I could have used it for paper mache it was so thick. The only good things were the waffles, excellent, yogurt, cereals were good. The Hotel is excellent, don't plan on a decent breakfast

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“Great location”

Pros: Great location for shopping, restaurants and NFL football games. Cons: Our room layout was wonky. One corner was the dark zone with no light. The toilet was so low, we thought we were falling to the floor. Major Con: Upon checking in, the person behind the desk asked our last name whic… lisää

Pros: Great location for shopping, restaurants and NFL football games. Cons: Our room layout was wonky. One corner was the dark zone with no light. The toilet was so low, we thought we were falling to the floor. Major Con: Upon checking in, the person behind the desk asked our last name which I provided. She checked us in and gave us our keys. Within 20 minutes, I received a "large approval" alert from our credit card and the front desk called. He indicated that we were charged for someone else's stay with the same last name. The difference in the charge was over $1,000!!!! Our room was $185 but we were charged $1,297! He indicated that this would be reversed and we would be charged correctly. I went down there to get some type of proof/paperwork. He provided some odd printout. Since there were two parties with the same last name, she should have asked for my first name. We were offered 5 items from their little market area.

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