Hyatt Place Richmond Innsbrook

“Maintaining quality while going through transitions”

This Hyatt offered good service, clean spaces and welcoming staff while in the process of management transitions and remodeling. I was impressed that the staff was keeping everything going pretty well given these transitions.

“We found it to be quite nice”

It's quite nice. It could use a face lift, but they have a sign up stating they are doing this and we saw workers actually working in some rooms ripping out carpet, repainting, etc. The room was spacious and clean. The bed was adequately comfortable. There's a couch and sitting area with a larg... lisää

It's quite nice. It could use a face lift, but they have a sign up stating they are doing this and we saw workers actually working in some rooms ripping out carpet, repainting, etc. The room was spacious and clean. The bed was adequately comfortable. There's a couch and sitting area with a large screen TV that's easy to operate. There's a microwave & additional sink and a decent desk for working. The pool was operational, clean and refreshing after a long drive. The breakfast is really outstanding! There is every choice you can ask for including hot dishes. The staff are friendly, especially Bob at the registration desk. I'm sure once the renovations are complete, it will be even better.

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