Hampton Inn & Suites Washington Dc North Gaithersburg

“Courteous, exemplary staff in a bright, modern and well appointed Hotel”

My parents stayed here for almost a month and the staff from the GM down were always super attentive, incredibly accommodating and in general an example of the great service Hilton Hotels provides. Not only problem solving, they went out of their way to provide solutions during room moves and othe… lisää

My parents stayed here for almost a month and the staff from the GM down were always super attentive, incredibly accommodating and in general an example of the great service Hilton Hotels provides. Not only problem solving, they went out of their way to provide solutions during room moves and other accessibility requirements for the guests. The hotel itself is well maintained and very clean, despite the number of groups (including school children!) who cycle through it - despite that challenge, every day the public spaces and hallways looked immaculate!

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“Good hotel”

Spent one night for business. Other than some spotty wifi the stay was good. Easy check in rooms are typically Hampton large and clean with a good workspace. Quiet hotel and the Hampton breakfast. You can’t go wrong staying here

“Kicked out of lobby at 10pm. Told to go to parking lot”

Do not stay here if you have a group and would like to sit in the lobby. We had a large group, all staying at the hotel. Our group was sitting in the “lobby” only to be kicked out at 10pm to set up for breakfast. Which funny enough is not set up in early the next morning. The front desk was beyond… lisää

Do not stay here if you have a group and would like to sit in the lobby. We had a large group, all staying at the hotel. Our group was sitting in the “lobby” only to be kicked out at 10pm to set up for breakfast. Which funny enough is not set up in early the next morning. The front desk was beyond rude and for over 2 hours kept coming around putting signs up telling us we needed to leave. The staff was not serving us, cleaning up or assisting us in anyway. We were a group of families sitting at a table catching up. Another small group of 4 was playing cards and kindly asked if there was anywhere else they could play cards. The staff was adamant and said no, but needed to go at 10pm. We were all Hilton members , but that did nothing for us. Hilton members or not, kicking paying guests out of the lobby is ridiculous. The front desk did tell us we could all go sit in the parking lot if we all wanted to be together.

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