Harraseeket Inn

“Changes”

My husband and I have been staying at this inn for the past 25 years. It has always been a special place to us. We went up in early December for a quick get away. I was pleasantly surprised at the rate when I booked which should have told me something had changed. We booked a room with a fireplace … lisää

My husband and I have been staying at this inn for the past 25 years. It has always been a special place to us. We went up in early December for a quick get away. I was pleasantly surprised at the rate when I booked which should have told me something had changed. We booked a room with a fireplace in the adjacent building, not the main inn. Upon arrival there were three employees at the desk and they were gossiping about another staff member. I was taken aback by this as this never would have been “allowed” by the innkeepers over the years. After a minute they dispersed and check in went well. We were switched to a room in the main inn. When we got to the room I was very disappointed to see a gas firebox placed in front of the old wood burning fireplace (which BTW didn’t completely cover the opening). I called the front desk requesting we be moved back to the other building which we have stayed in many times in the past which I was sure had a wood burning fireplace (I know, this is a little obsessive, but it’s one of our favorite parts of the inn). The front desk woman told me all of the fireplaces in the inn (all buildings) have been switched to gas. But because she sensed my disappointment she told me she’d refund us 15% of our stay. This did NOT happen. And no, I didn’t call to ask why a few days later because I just didn’t care anymore. Didn’t want to bother. Not typical of me, but I didn’t call. It should have been refunded without me having to ask! Keep your word. Afternoon tea was at first stressful as the only items available were pastries that were not gluten free. I have Celiac Disease. I was super bummed but a few minutes later a large platter of fruit and cheese came out. There was no milk for tea so I opted for herbal. No gluten free options ever came out (prior visits there has always been at least one bakery item that was GF). We had dinner at the new and only restaurant. It was good. No complaints there-had a burger on a GF bun and fries. It was good. Restaurant has been painted a nice dark greenish/blue with nice wood accents. My only small issue was our table was literally 5 feet from the entrance which made us feel like we were in the spotlight. Our overnight was great-bed comfortable, no issues. The last time we stayed the prior year there was a wedding that kept us and our neighbors up all night. Luckily not the case but I will never book again without asking first if there is a wedding booked. It was awful and we got no sleep. Breakfast buffet has two options-a free continental breakfast which is pretty good (yogurt, cereal, granola, fruit) but if you want anything else you must pay. This is super disappointing because the free buffet has always been such a highlight and part of the total experience of staying at Haraseeket. I got by with the continental offering but my husband wanted eggs and bacon so we had to pay. I know this is long and detailed. I’ve been wanting to write it for a while. It’s apparent that the inn has been sold and it feels as though a younger group are now running it. I think in an effort to update the stay utilizing a younger and “fresher” perspective, a lot of the things that made the inn so special have been lost. I am not trying to be negative, we had a great getaway, I share this information so that maybe the innkeepers can see it and maybe decide to reinstate some of the things that worked for so long. Yes, the locally sourced food, the two restaurants, the full breakfast included, wood bringing fireplaces-it all costs a lot of money-but people are willing to pay for the high quality. So yes I was happy about the better rate, but I would have gladly paid the extra to have the nice touches we are accustomed to. I sound very picky-I’m not. I just want those people like me who have been visiting for years to know that it has changed. Still worth it but with some disappointments.

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“Good and bad”

The good: The public spaces in this hotel are warm and inviting. The hotel is within walking distance to all of the shops downtown. They have a heated pool, offer afternoon tea, and continental breakfast comes with each room. The wait staff at breakfast and our final dinner were fun, polite, an… lisää

The good: The public spaces in this hotel are warm and inviting. The hotel is within walking distance to all of the shops downtown. They have a heated pool, offer afternoon tea, and continental breakfast comes with each room. The wait staff at breakfast and our final dinner were fun, polite, and attentive. Not so good: What we were disappointed with was the room we stayed in. While the beds were made up nicely and the bathroom was clean, as others have mentioned, the room decor was very outdated. The room was clearly well used - with dings on the furniture and old wallpaper on the walls. The light colored rug was visibly stained and needed a good cleaning. The amount of dust on the electrical cords also showed that they had not been cleaned in quite a while. The last bit of frustration came with the group meal that we had with our tour group. While the food was well seasoned, every single person in our group was served cold food with undercooked vegetables.

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