Hyatt Vacation Club At Coconut Cove, Bonita Springs

“Thanks!!!!”

Beautiful place and clean,Daniel from the veranda bar was the best,really nice and helpful, thanks to everyone from the frontdesk,too,really nice staff, the 2 bedrooms condo is beautiful,the pool,the basketball court,everything was perfect.

“Quiet August Stay”

We were in renovated building 5 and our room was absolutely gorgeous the renovations are top notch and we had a beautiful golf course view off the backyard . We cooked on the grill a few nights and it was perfect and stove and microwave worked well. We enjoyed poolside bingo twice but sadly didn't… lisää

We were in renovated building 5 and our room was absolutely gorgeous the renovations are top notch and we had a beautiful golf course view off the backyard . We cooked on the grill a few nights and it was perfect and stove and microwave worked well. We enjoyed poolside bingo twice but sadly didn't win . My son and I floated around the lazy river every afternoon and then enjoyed throwing the ball around in the pools. All the guest were respectful and kind we had an amazing stay . I was worried about bugs but didn't encounter any . It was too hot (August ) to even try going to the beach on the boat so we drove to Lowdermilk and Barefoot beach for gorgeous sunsets.

vähemmän

“We will never return!”

Pool and pool service nice, but room, bedding and housekeeping terrible. Golf course next door starts maintenance at 6:30 am each day so can’t sleep,with patio door open….ridiculously noisy. Beds are very worn out with no support. Pillows are an embarrassment. Housekeeping staff does not speak… lisää

Pool and pool service nice, but room, bedding and housekeeping terrible. Golf course next door starts maintenance at 6:30 am each day so can’t sleep,with patio door open….ridiculously noisy. Beds are very worn out with no support. Pillows are an embarrassment. Housekeeping staff does not speak any English and can’t understand requests. Asked for a bath robe 5 times, including once at the front desk and still nothing after 9 days. This is our third stay in 5 years and there is a huge slip in service and amenities. We won’t return and cannot recommend.

vähemmän

“Lacks many amenities”

We just checked into the Hyatt Vacation club. I originally walked into the Hyatt Pointe Bonita Springs thinking that was the hotel.. it was beautiful. So naturally coming inside and finding out I was at the wrong location was disappointing. Vacation club is a much more quiet laid back vibe. It’s… lisää

We just checked into the Hyatt Vacation club. I originally walked into the Hyatt Pointe Bonita Springs thinking that was the hotel.. it was beautiful. So naturally coming inside and finding out I was at the wrong location was disappointing. Vacation club is a much more quiet laid back vibe. It’s a Monday, the resort is QUIET. We arrived at 11am, and our rooms were not ready until after 3:30. We have been up since 3am and our kids were expiring quickly and in much need of rest. They told us our building was 3, however, there is no “3” indicated anywhere. Please train your staff to say “Crescent 53” or “Palm 53” building etc. we drove back and forth many times trying to figure it out. I’ve seen multiple reviews and photos online when guests had mentioned water slides, and I thought we would have access to that as a sister property and no you don’t. You can pay for a day pass at $50 per person. $200 for the day as a family of 4? Yikes. This location lacks activities for kids. The pools and lazy river are beautiful but aside from that it’s lacking any liveliness. Kids club still closed since Covid 😒 Market place? Not open past noon. Pool bars? Only one open. Kids game room , $5 per hour? Really? If I had known I’d be nickled and dimed, I would have booked Hyatt Pointe next door. My kids are disappointed and so am I. I wish I could change my hotel right now.

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