Cambria Suites Fort Collins

“Jekyll and Hyde”

The reviews of this hotel are confusing, love and hate all at the same times of stay. From my experience, the lovers may be not so real. Firstly, when we checked in, the guy at the desk was surly and glum. I inquired about housekeeping (much has changed lately) and as a frequent hotel guest I am… lisää

The reviews of this hotel are confusing, love and hate all at the same times of stay. From my experience, the lovers may be not so real. Firstly, when we checked in, the guy at the desk was surly and glum. I inquired about housekeeping (much has changed lately) and as a frequent hotel guest I am well aware of different policies. But never have I encountered this... no housekeeping until day 4 of a stay, if you need towels, blankets, coffe supplies, trash removed, etc., you must call daily before a certain time. Or, better yet, come and get it all yourself. Every time. This information was delivered as if we were stupid for asking. The hotel looks nice from the outside and the lobby area is attractive. However, the guest rooms are b.a.d. Cleanliness is lacking, furniture and carpets are soiled and beat up, pull out sofa bed doesn't go all the way back in and the mattress on it is a thin something barely covering springs. The phone doesn't work, the tub is slippery, bathroom is dimly lit. Some of the glued down decor was missing but the old glue remained. On the upside, while breakfast is not included, the in-house offerings were fine and reasonably priced. The people working there were pleasant and accomodating, and the coffee was complimentary.

vähemmän

“Quick stop before flying out”

Clean but hotel needs some updating. Front staff was friendly but seemed over worked. He was the only employee I saw working. The bar area didn’t have anyone tending it. Fine for a quick stay before flying out but not where I would spend an entire vacation.