Hilton Garden Inn Florence

“Good option off of I-95”

This was a great option traveling on I-95. I appreciated being able to check in online on the Hilton app and get a digital key, breezing to my room. There was a maintenance issue, which was a clogged sink. Not the end of the world, but still inconvenient. The bathroom itself was pretty outdated. ... lisää

This was a great option traveling on I-95. I appreciated being able to check in online on the Hilton app and get a digital key, breezing to my room. There was a maintenance issue, which was a clogged sink. Not the end of the world, but still inconvenient. The bathroom itself was pretty outdated. The bedroom portion of the room was clean, spacious, and comfortable, and we appreciated the opportunity to get food in the hotel.

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“Respite from 95”

Comfortable stop on a journey N/S on I95. This is your typical property - though I must say the dining offered in the evening for tired travelers was fantastic! No need to pile back in the car. The food was typical pub grub, but well done, served quickly and hot. The staff at this facility wa... lisää

Comfortable stop on a journey N/S on I95. This is your typical property - though I must say the dining offered in the evening for tired travelers was fantastic! No need to pile back in the car. The food was typical pub grub, but well done, served quickly and hot. The staff at this facility was top notch - very pleasant, efficient and made coming in to stay a relief from the road. Cannot say enough good things about the staff from reception, to the bar, to the ordering, and lets not forget the kitchen! Very well done all!

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“Convenient location, average place to stay”

The hotel is in a convenient location for traveling I-95, making a stop in Florence, and then driving on. Staff are friendly. It is convenient having a restaurant on site. As a place to stay, the hotel is average, neither specially good nor especially bad. The issues I had with the bedroom are mo... lisää

The hotel is in a convenient location for traveling I-95, making a stop in Florence, and then driving on. Staff are friendly. It is convenient having a restaurant on site. As a place to stay, the hotel is average, neither specially good nor especially bad. The issues I had with the bedroom are mostly due to overall Hilton design standards and failure to think about or provide what people actually need. Why is the towel rack at the back of the shower, where the towels will get damp, and placed so high up that I had to stand on tiptoe to pull down a towel? Why are there not enough racks for hanging used towels up to dry, since there will be no service to the room for at least another day? Why is there no grab bar at the end of the tub where someone not wanting to be immediately soaked by the shower would choose to get in? Why does the AC blow unrelentingly cold when it's on, and in a horizontal pattern like a wind tunnel? Why does the thermostat reset itself? All Hilton across the board design choices, not the fault of this Garden Inn in particular.

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