Hilton Garden Inn Fairfax

“Poor water pressure”

An above-average Hilton Garden Inn in a great location, with stylish rooms and a delicious breakfast. My only complaint (and the reason I’m not giving five stars) is the terrible water pressure, which made an otherwise great stay slightly frustrating. If they fix that, this place would be perfect. … lisää

An above-average Hilton Garden Inn in a great location, with stylish rooms and a delicious breakfast. My only complaint (and the reason I’m not giving five stars) is the terrible water pressure, which made an otherwise great stay slightly frustrating. If they fix that, this place would be perfect. The rest of the experience, from the service to the overall amenities, was up to standard.

vähemmän

“A very nice stay”

I was pleased with the hotel. My room was clean, the bed was comfortable, and the decor and furniture was fine. There was no unnecessary noise and the staff at the hotel was very friendly. My only complaint is I had an inner room so my view was not very nice. I also had free breakfast with my rate … lisää

I was pleased with the hotel. My room was clean, the bed was comfortable, and the decor and furniture was fine. There was no unnecessary noise and the staff at the hotel was very friendly. My only complaint is I had an inner room so my view was not very nice. I also had free breakfast with my rate and had a choice of the buffet or a cook to order breakfast. The food was very good -- no complaints. I'm not sure why some people are writing such negative reviews as I'm a very picky person and I couldn't find anything bad to say about this hotel.

vähemmän

“Bait and Switch, NOT Hassle-free, Understaffed, Over-priced”

Beautiful hotel but not worth the price or hassle. Stayed here for travel baseball showcase. The 2Q room we reserved for our family and for which we paid FULL PRICE with ample notice online for a Saturday evening ended up being a King with twin pullout. Went to front desk where only one employee wa… lisää

Beautiful hotel but not worth the price or hassle. Stayed here for travel baseball showcase. The 2Q room we reserved for our family and for which we paid FULL PRICE with ample notice online for a Saturday evening ended up being a King with twin pullout. Went to front desk where only one employee was working the line of customers, and was told rooms with two queen beds were all taken? The same thing happened to other parties we traveled with. Had to go back to stand in line at front desk for a blanket for the pullout. $3 charge for water bottles in room unless Silver or Gold Honors member? Watch out for breakfast charges, too. Gave us complimentary 2 adults and then billed us $53 saying they would credit the bill later? I won't pick Hilton again when traveling. I will go to IHG or Marriott Bonvoy as they don't bait and switch with free breakfast offers and swap you to a King without your knowledge.

vähemmän

“Watch out for the towel hook!!”

Stayed here for a overnight stay. Room was a standard double room. Hotel is a standard Hilton Garden Inn. Room was fine, but had trouble getting the room cool. Breakfast was costly, especially with the food offerings. The biggest complaint that I had was that on the bathroom door, there is a towel … lisää

Stayed here for a overnight stay. Room was a standard double room. Hotel is a standard Hilton Garden Inn. Room was fine, but had trouble getting the room cool. Breakfast was costly, especially with the food offerings. The biggest complaint that I had was that on the bathroom door, there is a towel hook on the middle of the bathroom door. It stands out approximately 4-5 inches. Wife and I both bumped into it during the middle of the night, causing nice bruises on our arms.

vähemmän