Everline Resort & Spa

“Great family get away. Kimball at the concierge desk is the best!”

We all had a lovely visit at everyone. Myself, my twin 5 year olds and my parents all thought the ambiance rooms and food were lovely. My daughter accidentally forgot her lovey in our suite when we checked out and Kimball at the concierge desk was absolutely amazing. Right away she went up to che... lisää

We all had a lovely visit at everyone. Myself, my twin 5 year olds and my parents all thought the ambiance rooms and food were lovely. My daughter accidentally forgot her lovey in our suite when we checked out and Kimball at the concierge desk was absolutely amazing. Right away she went up to check for it and as soon as she found it called me directly to let us know the good news. She even offered to get it into the mail for us as well. So wonderful! We felt very cared for and appreciated as guests. Thank you again Kimball!

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“Amazing Customer Service”

I've been staying at Everline Resort for many years, often bringing my kids along, and I've seen wonderful improvements over time. While the front office experience was lacking about a year ago, with definite room for improved training from upper management, my visit in late December 2023 was an... lisää

I've been staying at Everline Resort for many years, often bringing my kids along, and I've seen wonderful improvements over time. While the front office experience was lacking about a year ago, with definite room for improved training from upper management, my visit in late December 2023 was an entirely different experience, in a positive way. Cynthia, who handled my check-in, was a breath of fresh air. Her customer service and the information provided were on par with, if not better than, what I’ve experienced at Ritz-Carlton and Four Seasons properties. During an earlier stay in December, I suffered a severe back injury and could not ski, but still wanted my kids to enjoy skiing. Cynthia went above and beyond, checking in on me daily, offering ice and extra pillows, and recommending the spa and sauna. Her care and attention were superb. While enjoying time in the lobby, I observed Cynthia extending the same exceptional service to other guests. It’s clear she genuinely cares about each person’s experience. Everline Resort felt like a second home to me, largely because of Cynthia’s attention to detail and outstanding service. I would also like to acknowledge Mahesh at the front desk and Kimball at Concierge, who provided excellent service as well. The improvements in the front office are evident, likely due to a change in management. I returned this past June and had the same experience with Cynthia she greeted me warmly and made me feel at home. I will definitely return because of Cynthia and the overall enhanced experience at Everline. I look forward to coming back soon!

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“Better than Expected”

We’ve stayed here before over the years and love the location and amenities. I was a little hesitant to stay after reading mixed reviews about the rooms. I will agree that they are dated and could use a refresh but our room was clean, very well equipped and with a very comfortable bed and incredi... lisää

We’ve stayed here before over the years and love the location and amenities. I was a little hesitant to stay after reading mixed reviews about the rooms. I will agree that they are dated and could use a refresh but our room was clean, very well equipped and with a very comfortable bed and incredible view of the valley and surrounding towering mountains. All the hotel amenities were in great shape and all employees we encountered were friendly and helpful. We look forward to visiting again.

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