Best Western Inn Of The Ozarks

“BIRTHDAY FLIGHT to Eureka Springs!”

My wife and I traveled to Eureka Springs for our birthdays. We stayed at the Best Western Inn of The Ozarks. What a great property! Margie, front desk manager, took care of everything for us and made sure we had a wonderful stay. The room was very nice and well appointed. There are many amenities t… lisää

My wife and I traveled to Eureka Springs for our birthdays. We stayed at the Best Western Inn of The Ozarks. What a great property! Margie, front desk manager, took care of everything for us and made sure we had a wonderful stay. The room was very nice and well appointed. There are many amenities to enjoy, especially the pool and game room Pavillion. Also, dining at Myrtie Mae's is a real treat. We highly recommend a visit there. Super staff eager to make your stay enjoyable!

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“Overall pretty good”

Room just as pictured! It was comfortable, large enough for two people who are just friends (so many rooms seem designed for married couples!). The bathroom mirror was actually bright enough to do one's make up. I liked that the sink area was separate from the shower and toilet so one could be in t… lisää

Room just as pictured! It was comfortable, large enough for two people who are just friends (so many rooms seem designed for married couples!). The bathroom mirror was actually bright enough to do one's make up. I liked that the sink area was separate from the shower and toilet so one could be in the shower while another was at the sink or drying their hair, etc. There was a full length mirror; they cleaned every day and all the staff was very friendly and helpful. The down side is there is no elevator so taking one's luggage up a flight of stairs can be a challenge for those over 70. The other downside is the lack of complimentary breakfast. There is a restaurant on the premises and it was very good, but that means one has to wait to be seated.

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“Disappointed”

After all the glowing reviews I was expecting something really nice. However that's not what we received in room 130. I will start with the cons and then share the pros. Room 130 smells old, stale, and especially nasty in the toilet/shower area. The white shower curtain is badly mildewed and needs… lisää

After all the glowing reviews I was expecting something really nice. However that's not what we received in room 130. I will start with the cons and then share the pros. Room 130 smells old, stale, and especially nasty in the toilet/shower area. The white shower curtain is badly mildewed and needs replacing. The carpet is dirty and stained. There's a large stain located in the central area of the room. Maybe dog pee? I suspect the carpet is causing most of the smell. It either needs a deep cleaning or replacing. Actually all of room 130 needs a complete renovation with carpet, shower curtain, paint and wallpaper. But since this BW stays packed with church conventions, etc. I doubt any renovation will be taking place. Now for the pros: Dustin at the front desk is very friendly, pleasant and polite. Everyone we met at both the onsite restaurant and the front desk was always friendly and ready to help. The onsite restaurant is a huge plus. The food is great and so are the prices. In fact the onsite restaurant is one reason we booked this BW and the restaurant did not disappoint us. There's great water pressure in the shower along with nice soft towels which is a big plus since most hotels use those dreadful water conserving shower heads. The bed was comfy and soft with nice sheets and pillows. I do need to mention this is the first time we have ever visited Eureka Springs. I noticed all the hotels look dated so I'm not sure you can do much better than this BW unless you spend some big bucks on a Bed/Breakfast or something similar. Hopefully not all of the rooms are in the condition as room 130, especially with the odor. I suspect there are cleaner, nicer rooms because of the consistent good reviews this BW receives. I guess we were just unlucky being assigned to this room.

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“Decent Stay”

My wife and I, along with our pet, just returned from a 6 night stay at Best Western Inn of the Ozarks. It was just a leisure trip for us. Some much needed rest and relaxation. And the abundance of amenities of this Inn, was a draw for us. Upon arrival and throughout our stay, the Front Desk Staff … lisää

My wife and I, along with our pet, just returned from a 6 night stay at Best Western Inn of the Ozarks. It was just a leisure trip for us. Some much needed rest and relaxation. And the abundance of amenities of this Inn, was a draw for us. Upon arrival and throughout our stay, the Front Desk Staff were cordial and courteous. Checking into our pet friendly room, we were disappointed. The initial room that we were assigned, was soiled so bad with pet stains, that the whole room appeared polka dotted with dark spots. It was disgusting. We requested a change of room and were assigned a different room, with fewer stains. My wife and I made do, making sure that we never walked bare footed in the room. So, the carpets within the rooms, really need to be addressed. It also would have been nice if the night light within the bathroom of our room would have worked, in lieu of having to keep the overhead light on all night with the door cracked open. And our every visit to the pool, we were greeted to a pool filled with leaves and bugs. I had to take it upon myself to grab the pool net and clean the pool in order to make it comfortable enough for my wife and I to enjoy. The pool needs to be cleaned every day, whether there is 2 people staying or 102 people staying. And a restroom. There is no restroom at the pool. It is required for the patrons at the pool, to either go back to their rooms, or climb the stairs, go into the lobby and down the stairs, to use a restroom. Do you think that every patron to the pool, including kids, is going to do either of those? Hmm? There seems to be plenty of room up under the pavilion to install a restroom. Just saying. Housekeeping was over the top. Each of our housekeepers were cordial, courteous and generous. They promptly addressed our every need. And we acknowledged them for it. Kudos to those girls. And Myrtie Maes Restaurant. With the exception of their eggs always being a bit too runny and their hash browns being a bit overcooked and crispy, everything else was great. The soup and salad bar, I loved, was a meal itself. Very good. And the Breakfast/Lunch/Dinners were equally good. The staff of the restaurant was again, over the top. Couldn't have been more pleasant and courteous. Thumbs up to Myrtie Maes. Another idea to mull over. Addressing the needs of the smokers. It would be nice if there were means for them to dispose of their cigarette butts throughout the facility, in lieu of them being scattered about all over the grounds. Again, this is all constructive criticism. My wife and I, still had a decent 5 days of R&R.

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